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CreatePredictiveDialingCampaign

Last updated: 2024-11-26 16:03:04

1. API Description

Domain name for API request: ccc.intl.tencentcloudapi.com.

This API is used to create the predictive outbound call task.

A maximum of 20 requests can be initiated per second for this API.

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2. Input Parameters

The following request parameter list only provides API request parameters and some common parameters. For the complete common parameter list, see Common Request Parameters.

Parameter Name Required Type Description
Action Yes String Common Params. The value used for this API: CreatePredictiveDialingCampaign.
Version Yes String Common Params. The value used for this API: 2020-02-10.
Region No String Common Params. This parameter is not required.
SdkAppId Yes Integer Application ID (required) can be found at https://console.tencentcloud.com/ccc.
Name Yes String Task Name
Callees.N Yes Array of String Called list supporting E.164 or number formats without country code.
Callers.N Yes Array of String Calling list using the number formats displayed on the management side.
CallOrder Yes Integer Being called sequence: 0 for random 1 for in order.
SkillGroupId Yes Integer ID of the used skill group of agents.
Priority Yes Integer Running priority of multiple tasks in the same application, from high to low 1 - 5.
ExpectedAbandonRate Yes Integer Expected call drop rate, percentage, 5 - 50.
RetryInterval Yes Integer Call retry interval, in seconds, [60 - 86,400].
StartTime Yes Integer Task start time. Unix timestamp. The task will automatically start after this time.
EndTime Yes Integer Task termination time. Unix timestamp. The task will automatically terminate after this time.
IVRId No Integer Specified IVR ID.
RetryTimes No Integer Number of call retries, 0 - 2.

3. Output Parameters

Parameter Name Type Description
CampaignId Integer Generated task ID.
RequestId String The unique request ID, generated by the server, will be returned for every request (if the request fails to reach the server for other reasons, the request will not obtain a RequestId). RequestId is required for locating a problem.

4. Example

Example1 Creating Predictive Outbound Call Task

This example shows you how to create the predictive outbound call task.

Input Example

POST / HTTP/1.1
Host: ccc.intl.tencentcloudapi.com
Content-Type: application/json
X-TC-Action: CreatePredictiveDialingCampaign
<Common request parameters>
{
    "SdkAppId": 1400000000,
    "Name": "New energy SUV recommendation",
    "Callees": [
        "+8613012345678",
        "+8613012345679",
        "+8613012345670"
    ],
    "Callers": [
        "0086075586013388"
    ],
    "CallOrder": 0,
    "SkillGroupId": 255,
    "IVRId": 4600,
    "Priority": 3,
    "ExpectedAbandonRate": 10,
    "RetryTimes": 1,
    "RetryInterval": 1800,
    "StartTime": 1708483433,
    "EndTime": 1708485433
}

Output Example

{
    "Response": {
        "CampaignId": 2569,
        "RequestId": "3c140219-cfe9-470e-b241-907877d6fb03"
    }
}

5. Developer Resources

SDK

TencentCloud API 3.0 integrates SDKs that support various programming languages to make it easier for you to call APIs.

Command Line Interface

6. Error Code

The following only lists the error codes related to the API business logic. For other error codes, see Common Error Codes.

Error Code Description
InternalError An internal error occurs.
InternalError.DBError Internal database access failure.
InvalidParameterValue parameter value is invalid.
LimitExceeded.OutOfCountLimit Exceeded quantity limit.
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