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Reminding Reviewers to Review an SSL Certificate Application

Last updated: 2024-03-06 17:44:06

    Overview

    This document describes how to send a reminder in the SSL Certificate Service console after purchasing a paid certificate and submitting the information to accelerate the review progress if needed.
    You can send a reminder for the following certificates:
    Note:
    Currently, you cannot send a reminder for DNSPod Chinese SM certificates, and all you need to do is wait for the approval after submitting the information.
    Certificate Brand
    OV
    OV Pro
    DV
    Free DV
    EV
    EV Pro
    SecureSite
    Supported
    Supported
    -
    Supported
    Supported
    Supported
    GeoTrust
    Supported
    -
    -
    -
    Supported
    -
    TrustAsia
    Supported
    -
    Supported
    -
    Supported
    -
    GlobalSign
    Supported
    -
    -
    -
    Supported
    -
    WoTrus
    Not supported
    -
    Not supported
    -
    Not supported
    -

    Directions

    1. Log in to the SSL Certificate Service console and go to the Certificate Overview page.
    2. On the overview page, select the Validating tab, select the target certificate order, and click View Validation.
    3. On the Certificate Application page, click Send reminder to accelerate the review progress as shown below. The following takes a SecureSite OV certificate as an example:
    Note:
    Validating a DV certificate usually takes one business day, and the reminder option will become available 24 hours after the information is submitted.
    Reviewing an OV certificate usually takes 3–5 business days, and the reminder option will become available 72 hours after the confirmation letter is uploaded.
    Reviewing an EV certificate usually takes 5–7 business days, and the reminder option will become available 96 hours after the confirmation letter is uploaded.
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