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PC Game Anti-Cheating Service Privacy Policy

Last updated: 2024-03-22 10:44:08

    1. INTRODUCTION

    This Module applies if you use PC Game Anti-Cheating Service (“Feature”). This Module is incorporated into the privacy policy located at (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.

    2. CONTROLLERSHIP

    The controller of the personal information described in this Module is Aceville Pte. Ltd.

    3. AVAILABILITY

    This Feature is available to users globally.

    4. HOW WE USE PERSONAL INFORMATION

    We will use the information in the following ways and in accordance with the following legal bases:
    Personal Information
    Use
    Legal Basis
    Account Information: account id, game id
    We only process this data for the purposes of providing the Feature to you, including the identification and banning of any cheating behaviors, and restricting your use of the product/service incorporating the Feature.
    Please note that this data is stored and backed up in our Tencent Cloud Object Storage (COS).
    We process this information as it is necessary for us to perform our contract with you to provide the Feature.
    Device Information: mac address, os version
    We only process this data for the purposes of providing the Feature to you, including troubleshooting/ analysis of end users’ PC issues (such as crashes).
    Please note that this data is stored and backed up in our Tencent COS.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature.
    IDS Feature Data: in-game screenshots (which may contain nicknames and chats of you and your teammates (this information will be obfuscated), and game scenes)
    We use this information to improve and optimize the training models and algorithms which this Feature and our other features rely upon and provide end users with a safer in-game environment.
    In the event of a cheating incident, please note that this data is stored and backed up in our Tencent COS. If there is no established cheating incident on end users’ side, we will not store the data on our servers.
    It is in our legitimate interests to process this information to improve the accuracy of our models and algorithms. To the extent this information includes any sensitive personal data, we process the end user’s explicit consent which shall be obtained by the customer.

    5. HOW WE STORE AND SHARE PERSONAL INFORMATION

    As specified in the Privacy Policy.

    6. DATA RETENTION

    We will retain personal information in accordance with the following:
    Personal Information
    Retention Policy
    Account Information
    Storage in COS: Automatic deletion after 7 days if assessed/ determined that there is no cheating behavior.
    
    Following determination of cheating behavior, stored for the lifetime of your use of the product/service that incorporates the Feature unless you request to delete product/service that incorporates the Feature, upon which such data will be deleted within 30 days.
    Device Information
    Storage in COS: Stored for the lifetime of your use of the product/service that incorporates the Feature unless you request to delete product/service that incorporates the Feature, upon which such data will be deleted within 30 days.
    IDS Feature Data
    Storage in COS: Automatic deletion after 7 days if assessed/ determined that there is no cheating behavior.
    
    Following determination of cheating behavior, stored for the lifetime of your use of the product/service that incorporates the Feature unless you request to delete product/service that incorporates the Feature, upon which such data will be deleted within 30 days.
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