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    Error Codes

    Last updated: 2024-02-27 15:58:00
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      Feature Overview

      When an image fails to be downloaded, X-ErrNo contained in the header of the response packet refers to the error code field. In this case, you can handle the error according to the following list.
      Note:
      For other download error codes that are passed through from COS, see COS Error Codes.

      Error Codes

      Download errors

      Error Code
      Description
      Action
      -103
      Invalid request. The request packet cannot be recognized.
      Check the content of the request.
      -104
      Invalid APPID. The APPID contained in the URL is invalid, or the domain name is not bound to the APPID.
      Check whether the APPID is correct.
      -105
      Invalid style name. The style name or alias specified in the URL is not set.
      Check the style configuration or style name.
      -106
      Invalid URL. The URL format is invalid.
      Check the URL format.
      -107
      Invalid Host header field
      Check whether Host is correct.
      -108
      Invalid Referer
      Check the Referer configuration.
      -109
      Invalid style name ID. The image corresponding to the style name is not found. This style name may have been added after the image was uploaded, and therefore data corresponding to this style name could not be generated when the image was uploaded.
      -
      -110
      The image is blocked.
      -
      -113
      The file type is not supported.
      For the input file types supported by file preview, see Rules and Restrictions.
      -120
      Data returned by the origin is abnormal during origin-pull, and consequently image data cannot be properly retrieved.
      Check the data on the origin.
      -124
      A download offset error has occurred. The setting of Range (checkpoint restart offset) for the HTTP request may be incorrect.
      Check the checkpoint restart offset setting.
      -154
      Download is prohibited for this URL by the original image protection mechanism.
      Use the style to access the image.
      -156
      Forcible execution of the 302 process
      -
      -162
      Image downloading is not allowed due to overdue payment.
      Top up your account promptly.
      -163
      The business configuration does not exist.
      Check relevant configuration items.
      -164
      The request frequency is too high.
      Reduce the request frequency, or submit a ticket to contact us.
      -165
      Attack download requests are restricted.
      -
      -166
      Invalid message format
      -
      -167
      The image file is too large and cannot be downloaded.
      Reduce the size of the file.
      -441
      Unsupported image format. The image cannot be compressed.
      Use a CI supported image format for image processing. Valid formats: JPG, BMP, GIF, PNG, WEBP
      -442
      The image size exceeds the limit.
      Ensure that image dimensions are equal to or less than 9,999 pixels.
      -443
      Unsupported image format
      Use a supported image format. For details, see Specifications and Limits.
      -447
      Image resolution exceeds the limit or the GIF file contains too many frames.
      Limit image dimensions to 9,999 pixels (limit the frame number of GIF files).
      -901
      Compression times out.
      -
      -902
      Origin-pull times out. Specifically, when the image storage feature forwards a request to the developer's origin, the timer expires before a response is received.
      Check the origin data or origin-pull configuration.
      -3006
      The file is encrypted and cannot be parsed.
      -
      -3008
      The file is empty and cannot be parsed.
      -
      -3011
      The file type is not supported.
      For the input file types supported by file preview, see Specifications and Limits.
      -3015
      The requested page number does not exist.
      -
      -3075
      This file exceeds 100 MB and cannot be parsed.
      Ensure that the file size is equal to or less than 100 MB.
      -5062
      The image may be illegal.
      Check whether the content of the image is illegal.
      -6101
      The image does not exist, is not uploaded, or has been deleted.
      Check the raw data of the request.
      -29033
      The download request does not contain a valid range.
      -
      -29034
      The download offset is greater than the file size.
      -
      -29214
      Frequency control is triggered.
      Reduce the request frequency, or submit a ticket to contact us.
      -40168
      The original image is null.
      Check the raw data of the request.
      -46152
      Invalid bucket name
      Check whether the bucket name is valid.
      -46154
      Invalid APPID
      Check whether the APPID is valid.
      -46614
      Downloading is not allowed for a file that is being uploaded.
      Send the download request after the file upload is completed.
      -46617
      A blocked entry is hit.
      Check whether the content of the image is illegal.
      -46618
      Signature authentication fails.
      Check whether the signature is correct.
      -46619
      The signature is expired.
      Update the signature.
      -46620
      The bucket is blocked.
      Your bucket is blocked. Submit a ticket for further assistance.
      -46621
      The file is blocked.
      Your resource is blocked. Submit a ticket for further assistance.
      -46627
      The user is currently on the blocklist.
      Your account is blocked. Submit a ticket for further assistance.
      -46628
      The file does not exist.
      Check whether the file to be downloaded exists.
      -46642
      The APPID does not exist.
      Check whether the APPID is correct.
      -46646
      The file is blocked.
      The file is blocked. Check whether the content of the file is illegal.
      -46661
      No access permission
      Contact the resource owner for permission.

      Persistence processing errors

      Error Code
      Description
      Action
      -60998
      An image processing parameter is invalid.
      Check whether image processing rules are correct.
      -60997
      The number of image processing rules exceeds the limit.
      Persistence processing currently supports a maximum of five rules. Therefore, ensure that at most five rules are configured.
      -60996
      The file is too large to process.
      Ensure that the file size is less than or equal to 32 MB.
      -60987
      Failed to retrieve the image
      Check the URL of the image.
      -60983
      Invalid host
      Check the host.
      -60972
      Invalid region
      Check if the region in the request supports CI. For more information on regions that support CI, see Regions and Domain Names.
      -60967
      The image style does not exist.
      Check the image style.
      -60957
      The number of used styles exceeds the limit.
      Currently, a maximum of 100 styles are supported. If you need more styles, submit a ticket to contact us.
      -60955
      Invalid URL
      Check whether the URL is correct.
      -60950
      No file is specified.
      Specify the file to be processed in the request.
      -60949
      The request frequency is too high.
      Reduce the request frequency. To increase the frequency limit, submit a ticket.
      -60948
      The account is suspected of violation.
      Your APPID is blocked. Submit a ticket for further assistance.
      -60938
      Incomplete signing information
      Check the required items in the signing information.
      -60936
      The request is rejected.
      Access denied
      -60932
      Signature error
      The signature is invalid. Check whether the signing information matches.
      -62999
      Invalid image format
      Check whether the image format is valid.

      File preview errors

      Error Code
      Description
      Action
      -3006
      The file is encrypted.
      Use a decrypted file.
      -3008
      The file length is 0.
      Check whether the file is normal.
      -3011
      The file type is not supported.
      Check whether the file type is supported. For the supported file types, see Specifications and Limits.
      -3015
      The number of requested page is greater than the total number of document pages.
      Check whether the number of the requested page is correct.

      Content moderation errors

      Error Code
      Description
      Action
      -61011
      The file does not exist.
      Check whether the file exists.
      -65007
      File content error. Decoding failed.
      Check whether the file format is correct.
      -65010
      Failed to download the file
      Check whether the file link is correct. For a file with private read permission, the file link must be signed.
      -65011
      The file is too large to process.
      Currently, an excessively large file cannot be moderated.
      -65012
      The image resolution is too low to process.
      Currently, images with excessively low resolution are not supported.
      -65013
      The file is not processed because it does not meet requirements (e.g., unsupported file suffix or excessively large size).
      Check whether the file meets requirements.
      -65014
      No CI role (CI_QCSRole)
      Bind a CI role.
      -65015
      No moderation scenario is used.
      Use at least one moderation scenario for moderation.
      -65016
      BizType used does not exist.
      Enter a correct BizType.
      Other
      Internal error
      -

      Media processing errors

      Error Code
      Error Message
      Description
      1007
      InternalError
      Internal error
      1010
      InvalidUrl
      Invalid URL
      1011
      InvalidContent
      Invalid request body
      1012
      MissingAuthorization
      Missing signature
      1013
      InvalidAuthorization
      Invalid signature
      1014
      SignatureExpired
      Signature expired
      1015
      InvalidArgument
      Invalid argument
      1016
      MissingContent
      Missing request body
      1017
      InvalidHost
      Invalid host
      1018
      AccessDenied
      Access denied
      1019
      SecretidNotExist
      The key does not exist
      1020
      SlowDown
      Frequency control
      1021
      InvalidContentType
      Invalid request body type
      1100
      BucketAlreadyBinded
      The bucket is already bound
      1103
      ResourceNotFound
      Resource not found
      1106
      QueueNotFound
      Queue not found
      1107
      TemplateNotFound
      Template not found
      1109
      BindedBucketNumLimit
      The number of bound buckets exceeds the upper limit
      1110
      CreatedTemplateNumLimit
      The number of created templates exceeds the upper limit
      1111
      MediaBucketUnBinded
      The bucket is not bound
      1112
      TemplateNameDuplicate
      Duplicate template name
      1114
      ActiveWorkflowForbiddenUpdate
      The workflow that has been enabled cannot be updated
      1120
      WorkFlowNumLimit
      The number of created workflows exceeds the upper limit
      1124
      WriteTargetBucketDenied
      Writing to the bucket is forbidden
      1145
      QueueNumLimit
      The number of created queues exceeds the upper limit
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