Item | Billing Method | Plan Type | | |
| | Free Trial Edition | Standard Edition | Premium Edition |
Resource plan fee | Prepaid | Free of charge | 399 USD/month | 699 USD/month |
Out-of-plan resource usage fee (MAU) | Pay-as-you-go | - | 0.015 USD/user/month | |
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function of the Chat SDK to establish a persistent connection with the Chat backend, MAU will be increased by one. A user that logs in repeatedly in the same month is considered as one user only for MAU. Use the login
function appropriately according to business scenarios to avoid an excessively high MAU. Item | Billing Mode | Price |
Starter Desk | Prepaid | 200 USD/pcs/month |
Agent Service Fee | Prepaid | Add-on agent licenses: 50 USD/pcs/month |
AI Chatbot basic message package (100,000 messages) | Prepaid |
Item | Billing Mode | Call Plan | | |
| | Free | 1-to-1 Call | Group Call |
Call | Prepaid | As low as 0 USD for 7 days | 199 USD/month | 599 USD/month |
| Pay-as-you-go | Not supported (Services will become unavailable after exhaustion. To continue the services, you need to purchase the 1-to-1 Call or Group Call edition) | For the billing details of the exceeding call minutes, see
Billing of TRTC Services. If you use the TRTC features, additional fees may incur. For the billing details, see
Billing of On-Cloud Recording and
Billing of MixTranscoding and Relay to CDN. | |
Item | Billing Mode | Price |
Push Plugin (TIM Push) | Resource plan fee (Prepaid) | 299 USD/month (includes unlimited ordinary pushes, 100 free calls per day to the all-staff/tag push interface, and 30 million free all-staff/tag push messages per month) |
| Fees for out-of-plan resource usage
(Pay-as-you-go) | Number of calls to the all-staff/tag push interface, each additional call per day costs 10 USD per day, pay-as-you-go (daily). Number of all-staff/tag push messages, each additional 10,000 messages cost 0.1 USD per 10,000 messages, pay-as-you-go (monthly). |
Cloud Search (Cloud Message Search) | Resource plan fee
(Prepaid) | 399 USD/month
(Includes 1.5 million messages storage volume and 300,000 request volume per month) Note: After the initial activation, historical messages are automatically synchronized, consuming message volume in the process. After the synchronization of historical messages is completed, only new messages will consume the message quota. You will only be charged once per searchable message. |
| Fees for out-of-plan resource usage
(Pay-as-you-go) | For every additional 30,000 messages stored per month, an extra 4 USD is charged.
For every additional 10,000 requests per month, an extra 4 USD is charged. |
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