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    Choose the appropriate solution

    Last updated: 2024-02-06 09:19:09
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      Strategy presentation

      Both of the following solutions offer full functionality and can be used independently. However, please note that a agent account can only be logged in at one location at a time. Therefore, if you choose to use both solutions simultaneously, you will need separate agent accounts for each solution.
      Strategy
      Note
      Target Users
      By directly accessing Agent Workspace in web.
      Suitable for enterprises that do not wish to engage in development.
      By integrating the agent SDK, the agent workstation can be integrated into any proprietary system, allowing for highly customized and secondary development.
      Suitable for enterprises with development capabilities.
      You can choose the solution that suits you best for the next step or combine both solutions.

      Display Effect

      Agent Workspace

      
      
      
      

      SDK Integration

      
      
      

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