Recalling Official Account Messages

Last updated: 2024-07-16 10:41:26

Feature Overview
Administrator revokes official account message.
This interface can revoke all official account messages within the valid roaming period, including official account messages sent by the client and those issued by the REST API interface.
If you need to recall official account messages sent by the client, you can enable Callback after sending a message to the official account, record the MsgKey of each official account message via this callback interface, and then fill in the MsgKeyList parameter of this interface for revocation. You can also use Pulling historical messages of official account users to query the relevant information of the official account messages to be revoked, and then use this interface for revocation.
If you need to revoke official account messages sent via the REST API Official Account Users Send Broadcast Messages interface, it's necessary to record the MsgKey field in the response packages of these interfaces for revocation.
After invoking this interface to recall a message, the local cache of the recipient's client will also be recalled.
This interface can recall official account messages without any time limit, meaning it can recall official account messages from any time, but the roaming time of the official account messages needs to be within the validity period.
API Calling Description
Sample request URL
https://xxxxxx/v4/official_account_open_http_svc/official_account_msg_recall?sdkappid=88888888&identifier=admin&usersig=xxx&random=99999999&contenttype=json
Request parameters
The table below only lists the parameters modified when calling this API and their descriptions. For more details on the parameters, please refer to RESTful API Overview.
Parameter
Description
xxxxxx
The dedicated domain for the country/region where your SDKAppID is located:
China: console.tim.qq.com
Singapore :adminapisgp.im.qcloud.com
Seoul : adminapikr.im.qcloud.com
Frankfurt :adminapiger.im.qcloud.com
Silicon Valley :adminapiusa.im.qcloud.com
Jakarta :adminapiidn.im.qcloud.com
v4/official_account_open_http_svc/official_account_msg_recall
Request API
sdkappid
SDKAppID assigned by the Chat console when an app is created
identifier
You must be an App admin account. For more details, see App Admins﻿
usersig
The Signature generated by the App admin account. For details, see Generating UserSig﻿
random
A random 32-bit unsigned integer ranging from 0 to 4294967295
contenttype
Request format fixed value: json
Maximum calling frequency
200 queries/sec.
Sample request packets
Once a message is recalled, it cannot be restored. Please be cautious when invoking this interface.
{
    "Official_Account": "@TOA#_2J4SZEAEL",
    "MsgKeyList":[
        "71_1_1698741698",
        "72_1_1698741698"
    ],
    "Reason":"Revocation Reason"
}
Request packet fields
Field
Type
Attribute
Description
Official_Account
String
Mandatory
Operated Official Account User ID
MsgKeyList
Array
Mandatory
List of MsgKeys for messages being recalled, a single request can recall up to 10 messages
Reason
String
Optional
Reason for message recall, length restricted to a maximum of 100 bytes
Sample response packets
{
    "ActionStatus": "OK",
    "ErrorInfo": "",
    "ErrorCode": 0,
    "RecallRetList":[
        {
            "MsgKey":"71_1_1698741698",
            "RetCode":10030
        },
        {
            "MsgKey":"72_1_1698741699",
            "RetCode":0
        }
    ]
}
Response packet field description
Field
Type
Description
ActionStatus
String
Processed Request Result:
OK: Indicates successful processing
FAIL: Indicates failure
ErrorCode
Integer
Error Identifier:
0: Indicates success
Non-zero: Indicates failure
ErrorInfo
String
Error message
RecallRetList
Array
Detailed results of the message recall request
MsgKey
String
MsgKey of a single message being recalled
RetCode
Integer
Recall result of a single message: 0 means success; other values mean failure, refer to the error code explanations below
Error codes
Unless a network error occurs (such as a 502 error), the HTTP return code for this interface is always 200. The real error code and error message are indicated by ErrorCode, ErrorInfo in the response body.
Common error codes (60000 to 79999) can be found in the Error Codes document.
The private error codes for this API are as follows:
Error code
Description
10002
Internal server error, please try again
10003
Illegal Request Command Word
10004
Invalid parameter, please check if the request is correct based on the error description
10007
Insufficient operational permissions
10010
Official Account User does not exist, or may have existed in the past, but is now dissolved
10015
Invalid Official Account User ID, please check if the Official Account User ID is correctly filled in
10030
The message requested for recall does not exist
10031
The message requested for recall exceeds the time limit
10032
The message requested for recall does not support recall operations
API Debugging Tool
Use the RESTful API Online Debugging Tool to debug this API.
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Recalling Official Account Messages

Feature Overview

API Calling Description

Sample request URL

Request parameters

Maximum calling frequency

Sample request packets

Request packet fields

Sample response packets

Response packet field description

Error codes

API Debugging Tool

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Parameter	Description
xxxxxx	The dedicated domain for the country/region where your SDKAppID is located: China: `console.tim.qq.com` Singapore :`adminapisgp.im.qcloud.com` Seoul : `adminapikr.im.qcloud.com` Frankfurt :`adminapiger.im.qcloud.com` Silicon Valley :`adminapiusa.im.qcloud.com` Jakarta :`adminapiidn.im.qcloud.com`
v4/official_account_open_http_svc/official_account_msg_recall	Request API
sdkappid	SDKAppID assigned by the Chat console when an app is created
identifier	You must be an App admin account. For more details, see App Admins
usersig	The Signature generated by the App admin account. For details, see Generating UserSig
random	A random 32-bit unsigned integer ranging from 0 to 4294967295
contenttype	Request format fixed value: `json`

Field	Type	Attribute	Description
Official_Account	String	Mandatory	Operated Official Account User ID
MsgKeyList	Array	Mandatory	List of MsgKeys for messages being recalled, a single request can recall up to 10 messages
Reason	String	Optional	Reason for message recall, length restricted to a maximum of 100 bytes

Error code	Description
10002	Internal server error, please try again
10003	Illegal Request Command Word
10004	Invalid parameter, please check if the request is correct based on the error description
10007	Insufficient operational permissions
10010	Official Account User does not exist, or may have existed in the past, but is now dissolved
10015	Invalid Official Account User ID, please check if the Official Account User ID is correctly filled in
10030	The message requested for recall does not exist
10031	The message requested for recall exceeds the time limit
10032	The message requested for recall does not support recall operations

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Recent Pages

Recalling Official Account Messages

Feature Overview

API Calling Description

Sample request URL

Request parameters

Maximum calling frequency

Sample request packets

Request packet fields

Sample response packets

Response packet field description

Error codes

API Debugging Tool

Was this page helpful?

Was this page helpful?