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User End Configuration

Last updated: 2024-09-04 10:19:03

The user end of Tencent Cloud Desk offers two platforms for access: a web-based interface that requires no development, and an application-based interface.
Prerequisite
Refer to the Quick Start guide to activate Tencent Cloud Desk.
Web Configuration
Visit the Management Panel, and click 'Start Configuration' under the Web Section.
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This page allows you to modify the website name. Once done, click 'Next'.
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This page provides specific configuration guidelines. There are two ways to configure:
Method One: Directly copy the generated link to send messages to an agent.
Method Two: Copy the code and insert it into HTML.
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Application Configuration
Visit the Management Panel, and click 'Start Configuration' under the App/Client section, and copy the Agent UserID (please keep it for future development).
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This page supports:
1. Modify the agent avatar: The avatar displayed to the public.
2. Modify the agent name: The name displayed to the public.
3. Copy the agent UserID: For use in subsequent development.
4. For a detailed development tutorial, see the Integration Guide.
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