Customer vouchers are used to deduct fees that are incurred when resellers' customers use resources. The fees are used as reference for settlement between the resellers and their customers.
For resellers' costs incurred during product testing for customers, resellers can apply for vendor vouchers in advance on the "Vendor Voucher Application" portal for deduction.
2. Click Customer Business > Voucher Management menu to enter the voucher issuance page, where templates that have been used before are displayed. Click Create Template.
3. Fill in the voucher template information in the pop-up window.
Note:
Specific Product Blocklist Voucher: Consumption costs of products within the specified scope cannot be deducted. When you select One-Click Selection for the blocklist products corresponding to Vendor Voucher - General Product Voucher, the blocklist products corresponding to "General Product Voucher" in Applying for Vendor Voucher will be automatically selected. If the list changes in the future, it is subject to the voucher issuance date.
Specific Product Allowlist Voucher: Consumption costs of products within the specified scope can be deducted.
General Product Voucher: Consumption costs of any product for customers can be deducted. Note that the "General Product Voucher" in vendor vouchers has blocklist restrictions. If the product scope "General Product Voucher" is selected for both the customer voucher and the vendor voucher, the scopes of products deducted by the two vouchers are inconsistent.
4. After completing the information, click OK to save the voucher template.
Note:
After the voucher template is successfully saved, it can still be edited if vouchers have not been issued using it. Once vouchers are issued, the template cannot be edited again.
5. After the voucher template is created, you can view the created voucher template and search for it by condition.
6. Click Issue on the right side of the template and select the customer UIN you need to issue vouchers to in the pop-up window. The issuance amount can differ from the template amount. Once it is filled out, click OK to proceed.
Note:
Issuance of "customer vouchers" does not require Tencent approval. Once confirmed by the reseller, it can be immediately used for customer fee deduction.
Voucher List Query
Click Customer Voucher List to enter the customer voucher list page. On this page, you can query the status, balance, and details of all customer vouchers. Full query and specific condition query are supported.
Note:
Click Usage Details to view or download the specific deduction details of a voucher.
Unused and unexpired vouchers can be recalled by resellers.
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