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TDMQ for RabbitMQ
DocumentationTDMQ for RabbitMQPurchase GuidePayment Overdue
Payment Overdue
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Last updated: 2024-09-10 14:49:23
Payment Overdue
Last updated: 2024-09-10 14:49:23
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Notes

When you no longer use clusters, terminate them as soon as possible to avoid further fee deductions.
After clusters are terminated/repossessed, their data will be deleted and cannot be recovered.

Pay-as-You-Go Mode

In pay-as-you-go mode, the billing cycle is daily. On the next calendar day, the billing system will calculate your service usage for the previous calendar day and generate a bill, with service fees deducted from your account based on the billed amount.
If your current account balance is insufficient but the current usage is within the free quota, you can continue to use the service.
If your current account balance is insufficient and you do not have the privilege of non-stop service for unpaid fees, TDMQ for RabbitMQ can continue to be used and fees will continue to be incurred within 24 hours. After 24 hours, the service will be stopped, preventing normal message sending and receiving and access to the console or TecentCloud APIs, while resource occupation fees will continue to be incurred.
After the service is stopped, the system will process TDMQ for RabbitMQ as follows:
Service Termination Duration
Note
Less than or equal to 7 days
If your account balance after top-up is greater than 0, the billing will continue, and you can restart TDMQ for RabbitMQ.
If your account balance remains negative after top-up, TDMQ for RabbitMQ cannot be restarted.
More than 7 days
If your account balance remains negative after top-up, pay-as-you-go TDMQ for RabbitMQ resources will be terminated. All data will be cleared and cannot be recovered. When TDMQ for RabbitMQ resources are terminated, we will notify the creator of the Tencent Cloud account and all collaborators by email and SMS.

Monthly Subscription Mode

Expiration alert

Seven days before your monthly subscribed cluster expires, the system automatically pushes an expiration alert message to you every other day. All alert messages are sent to the Tencent Cloud account creator and all collaborators by email and SMS.

Overdue payment reminder

From the day when your monthly subscribed cluster expires, the system pushes an alert message of resource isolation due to overdue payment to you every other day. All alert messages are sent to the Tencent Cloud account creator and all collaborators by email and SMS.

Overdue payment policy

If your account balance is sufficient and you previously enabled auto-renewal, the resource will be automatically renewed on the expiration date.
Your cluster can be used normally within 7 days after expiration. If you renew it during this period, the billing cycle of the renewed cluster will start from the expiration date of the previous cycle.
If your cluster is not renewed within 7 days after expiration, it will be suspended. Then, the system will process it as follows:
Time After Service Suspension
Description
Less than or equal to 7 days
After the service is suspended, the console and APIs cannot be used. The cluster metadata will be retained. During this period, if you renew the cluster, it will be resumed.
More than 7 days
If you don't renew your cluster within 7 days after suspension, your cluster resources will be terminated. All data will be deleted and cannot be recovered. When your resources are terminated, your Tencent Cloud account creator and all collaborators will be notified by email and SMS.
Note:
Once you receive an overdue payment reminder, top up your account in the console as soon as possible to prevent your business from being affected.
If you have any questions about bills, check your bill details on the Resource Bills page in the console.
If you have any questions about fees, see Purchase Guide for the description of each billable item and billing rules.
You can also configure alarms for overdue payments through the balance alert feature in the Billing Center. For more information, see Balance Alerts.

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