tencent cloud

Payment Overdue and Refund
Last updated: 2023-07-21 15:32:19
Payment Overdue and Refund
Last updated: 2023-07-21 15:32:19
Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.

Refund Policy

Tencent Effect SDK and effect materials are not refundable. They come with a 28-day trial period, during which you can stop using them at any time if you are not satisfied. Once a purchased license is bound to an app, the SDK cannot be refunded. Effect materials cannot be refunded either, as they cannot be repossessed once downloaded.


Overdue Payment Policy

Tencent Effect SDK licenses and effect materials are prepaid. You cannot place an order if there is no sufficient balance in your account.

Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback