Advanced Service - Communication and Training

Overview

Product Specifications

Service Catalog

Service Scope

Standard Service - Self-Service Channels

Standard Service - Support Channels

Standard Service - Response Time

Standard Service - Third-Party Software Support

Advanced Service - Infrastructure Event Management

Advanced Service - Intelligent Inspection of Tencent Smart Advisor

Advanced Service - Service Reports

Expert Service - Architectural Optimization

Service Content

Product Introduction

Purchase Guide

Partner Support Plan

For customers using the Enterprise Partner Support Plan, four communication activities with Tencent Cloud's senior product experts can be arranged every year. These communications will empower and engage customers in various aspects such as business architecture, usage plans, key issues, product requirements, and industry experience, thereby providing more professional product consultation services.

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