The drive adopts a prepaid method for collecting all fees. The billing items include user license fees, storage capacity fees, and fees for outbound traffic exceeding the free quota. The outbound traffic is sold in the form of prepaid resource packages.
Note:
The prepaid method refers to the approach where users purchase the required resources in advance and then use the services.
Validity Period
The validity period refers to the duration of purchase you select when buying the drive. If you purchase a corporate drive for N months on day B of month A, then the drive will expire at 24:00 on day B of month A+N (target month).
Boundary
If the current purchase date exceeds the last day of the target month, the drive will expire on the last day of the target month.
Example 1
If you purchased a corporate drive with a duration of 3 months at 10:00:00 on December 1, 2021, then the validity period of the resource pack is from 10:00:00 on December 1, 2021 to 23:59:59 on March 1, 2022. Furthermore, if you renew your subscription at 12:00:00 on January 15, 2022, adding an additional 3 months to the validity period, then the expiration date of the drive will be extended to 23:59:59 on June 1, 2022.
Action
Duration
Purchase time
Effective time
Expiration Time
Purchase
Three months
2021.12.01 10:00:00
2021.12.01 10:00:00
2022.03.01 23:59:59
Renewal
Three months
2022.01.15 12:00:00
2022.01.15 12:00:00
2022.06.01 23:59:59
Example 2
If you purchased an enterprise drive with a duration of three months on November 30, 2021, at 10:00:00, the validity period of the resource package is from November 30, 2021, at 10:00:00 to February 28, 2022, at 23:59:59. Meanwhile, if you carried out a renewal operation on January 15, 2022, at 12:00:00, adding a validity period of three months, the validity period of the drive is extended to May 31, 2022, at 23:59:59.
Action
Duration
Purchase time
Effective time
Expiration Time
Purchase
Three months
2021.11.30 10:00:00
2021.11.30 10:00:00
2022.02.28 23:59:59
Renewal
Three months
2022.01.15 12:00:00
2022.01.15 12:00:00
2022.05.31 23:59:59
Billable Items and Pricing
Billable Items
Note
Sales Unit Price
User License Fee
This refers to the number of users utilizing the corporate drive. The user license fee is calculated based on the number of users and the duration of use.
1.64 USD/person/month
Storage Usage Fees
This pertains to the total storage space of the drive. The storage usage fees are calculated based on the storage capacity and the duration of storage.
0.03 USD/GB/month
Excess Traffic Fee
Refers to the public network downstream traffic exceeding the free traffic, which is sold by resource pack.
0.1 USD/GB
Note:
We calculate the complimentary traffic quota based on 10GB of outbound traffic per license user each month. For detailed information, please refer to the Free Tier document.
Public network upload traffic refers to the traffic generated when data is uploaded from a local source to the cloud drive. No charges are applied for public network upload traffic.
Public network downstream traffic refers to the data traffic generated when data is downloaded from the cloud drive via the public Internet and loaded onto the user's local system or client. Operations such as file download, file preview, and file editing will consume this traffic.
Once the free traffic and self-purchased traffic resource packs are used up, functions involving public network downstream traffic and CDN origin-pull traffic (such as download, preview, and so on) will become unavailable. To avoid any disruption to your regular usage, please promptly purchase additional traffic resource packs.
Calculation Formula
User license fee = Number of users × User license unit price × Usage duration
Traffic Fee = The specification of the traffic resource package you choose x Traffic unit price. For specific prices, please refer to the Resource Packages document.
Billing Examples
Assume that a company purchases for 30 users, with a storage capacity of 200 GB, for a duration of three months, and selects a 100 GB traffic resource pack, the cost analysis is calculated as follows:
In conclusion, the total cost is calculated as follows: 147.60 USD + 18.00 USD + 10.00 USD = 175.60 USD. All fees are prepaid.
Drive Upgrades and Renewals
Should your originally purchased package no longer meet your current needs, and you wish to increase storage capacity, license quantity, and extend the package validity on the basis of the original package, you may proceed to the Drive page of the Enterprise Drive for upgrade and renewal operations. We will complete the upgrade and renewal of your Enterprise Drive package within 10 minutes.
Note:
If the package you have purchased has expired, in order to upgrade it, you must renew it before it is terminated. If it has already been terminated, you will be unable to upgrade and renew it, and you will need to purchase a new package.
Upgrade
Follow the steps below to upgrade the package:
1. Log into the Enterprise Drive console and navigate to Drive.
2. Select the package you want to upgrade and click on the corresponding Upgrade of the operation column.
3. Navigate to the upgrade configuration page. Based on your needs, you can choose to upgrade only the number of users (license quantity), only the storage capacity, or both simultaneously. You can view the Configuration Information After Upgrade section on the page for the overall specifications of the package after the upgrade.
Upgrade User Count Only: Increase the number of users while keeping other specifications of the original package unchanged.
Upgrade Storage Capacity Only: Increase the storage capacity while keeping other specifications of the original package unchanged.
Simultaneous Upgrade: Increase both the number of users and the storage capacity while keeping other specifications of the original package unchanged.
4. Click on Purchase Now and follow the prompts to complete the payment process.
5. Upon completion of the purchase, the system will configure resources for you. Once the configuration is complete, you will be notified via Message Center, emails, and other means.
Note:
Upgrading the package will increase the number of user licenses and storage capacity within the validity period of the purchased package, while the original package's validity remains unchanged.
Upon increasing the number of users, the system will also provide an additional 10GB of free traffic quota per month for the new users within the validity period. For details on the free quota, please refer to the Free Tier document.
Renewal
1. Log into the Enterprise Drive console and navigate to Drives.
2. Select the plan you want to renew and click on corresponding Renew in the operation column.
3. Navigate to the renewal configuration page and select the extension period based on your requirements.
4. Click on Purchase Now and follow the prompts to complete the payment process.
5. Upon completion of the purchase, the system will configure resources for you. Once the configuration is complete, you will be notified via Message Center, emails, and other means.
Note:
The renewal operation will extend the validity period from the expiration date of the purchased plan, while the other specifications of the original package remain unchanged.
After the package renewal, a free traffic quota of 10 GB per license per month will be provided.
Billing for Upgrades and Renewals
The billable items, pricing, and billing effective duration after upgrade and renewal are consistent with the rules of initial purchase. For details, see Billable Items and Pricing in the preceding section.
Calculation Method for Upgrade and Renewal
Calculation Method after Upgrade
User License Fee = Number of Additional Users x User License Unit Price x Remaining Valid Duration
Assume that a certain enterprise wants to increase the number of users in the original package from 30 to 50 (adding 20 user licenses), and upgrade the storage capacity from 200 GB to 500 GB (adding 300 GB of storage capacity), with a remaining valid period of one month at the time of upgrade. The cost analysis for the upgrade is calculated as follows:
In conclusion, the total cost is: 32.8 USD + 9 USD = 41.8 USD.
Renewal Case
Assume that a certain enterprise's original package includes 30 users and 200 GB of storage capacity and the enterprise wants to extend the validity period of this package by three months, the cost analysis for the renewal is calculated as follows:
Yes
No
Was this page helpful?