tencent cloud

Feedback

Payment Overdue

Last updated: 2024-10-31 15:24:16
On the 1st to 3rd day of each month, we will generate bills for the last month and automatically deduct fees. If your account balance is negative after the settlement deduction, the Image Creation Large Model will stop service in 24 hours. After you top up to make your account balance become positive, the service will resume. After the service stops, even if you have remaining balances in prepaid resource packages, the resource package deduction will be suspended. After you top up to make your account balance become positive, the system will automatically resume the resource package deduction feature.
To avoid impacting your business operations, top up your account in the Tencent Cloud Console's Billing Center as soon as you receive an overdue payment notice.

Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support