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Service Level Agreement

Last updated: 2024-06-26 16:27:36

    1. Service Level Agreement

    For the detailed information on product SLA, see Cloud Database for MySQL Service Level Agreement.

    2. Information Security Disclaimer for Tencent Cloud Data Encryption Feature

    Please ensure to keep your data keys safe. The Tencent Cloud database service will not store your data keys. This means that if you use the Tencent Cloud Database's encryption feature and are unable to decrypt your data, Tencent Cloud will not be responsible. Additionally, you can enable the key management service. For the related service level agreement, see KMS Service Level Agreement.
    
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