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Last updated: 2024-07-24 09:35:46

    Customer Service

    If you have any questions when using TencentDB, contact our customer service for assistance.
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    Contact
    Hong Kong (China)
    +852 800-964-163 (Toll Free)
    United States
    +1 888-652-2736 (Toll Free)
    Others
    +86 4009-100-100

    Ticket System

    If you encounter any Ops or technical problems when using the product, you can log in to the Tencent Cloud console and follow on-screen prompts to submit a ticket. We will get back to you as soon as possible. Ticket links:
    Submitting a ticket: Submit a ticket
    Querying ticket status: Ticket list
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support