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Tencent Cloud Security Center Terms Of Service

Last updated: 2024-08-19 15:37:34
    The Tencent Cloud Security Center Terms of Service (the “Terms of Service”) is an agreement signed between Tencent Cloud and you regarding your use of the Tencent Cloud Security Center and Tencent Cloud Security Operations Center Service (collectively, the “Service(s)”), and constitute a supplementary agreement to the Tencent Cloud Service Agreement you have signed. The Tencent Cloud Security Center is an upgraded version of the Tencent Cloud Security Operations Center, so the relevant use of the Tencent Cloud Security Operations Center is subject to the provisions of the Terms of Service. To use the Services, you shall read and fully understand the terms and conditions of this Terms of Service. Limitations, disclaimers, and other terms involving your material rights and interests may prompt your attention in bold, underlined, etc.
    To use the Services, you shall comply with this Terms of Service, the Tencent Cloud Service Agreement and the Service Rules of the Services. “Service Rules” refers to the service terms, rules, instructions, standards, etc. related to the service content, service level, technical specifications, operation documents, billing standards, etc. of the Services. The Service Rules shall be based on the content displayed on the Tencent Cloud official website or other relevant pages. You must understand the Service Rules in advance and operate in accordance with the Service Rules to ensure smooth use of the Services.
    The Services will conduct security scans, detections and tests on your hosts, containers, public IPs, domain names and other assets, collect necessary data for analysis and provide repair suggestions. The normal operation of your system and assets may be affected during the Services (such as processing of large amounts of test data, occupation of service bandwidth, server anomalies, database anomalies). Before using the Services, please ensure that you have a detailed understanding of the Services and its related security detection principles. By clicking “Remove Assets”, “Select Assets”, “Confirm”, “Physical Examination Items”, “Physical Examination Item Configuration”, or purchasing or using the Services, or accepting this Terms of Service in any other explicit or implicit manner, you are deemed to have read and agreed to be bound by this Terms of Service. This Terms of Service shall have legal effect between you and Tencent Cloud and shall become a legally binding document for both parties.

    1. Service Content

    1.1 The Services refer to the services provided by Tencent Cloud, such as automated asset inventory, asset security protection, port risk detection, vulnerability risk detection, weak password risk detection, cloud resource configuration risk detection, website content risk detection, risk service exposure mapping, leakage monitoring, simulated attack, user behavior analysis, log audit and retrieval investigation, security orchestration and automated response and security visualization capabilities, and cloud security expert technical support, subject to the Services you purchased and the service content provided by Tencent Cloud.
    1.2 The Services may provide you with one or more service contents for selection. You can independently determine the specific service contents to purchase or use according to your own needs. Tencent Cloud will provide you with the Services in accordance with the Terms of Service, Service Rules and the service contents you choose.
    1.3 Tencent Cloud may provide specific Services or parts of Services (the “Gifted Services”) to eligible customers for various reasons such as customer repay and marketing promotion. You understand and agree that the Gifted Services are additional discounts provided by Tencent Cloud to customers. The service contents of Gifted Services (including but not limited to service standards, etc.) may differ from that of full-priced Services. You need to pay attention to this and confirm that you agree to accept it. Otherwise, please do not use the Gifted Services.

    2. Service Fees

    2.1 The settlement method and billing standards of the Services are stated on the introduction page of the Service Rules. You should pay the service fees in full in advance or maintain a sufficient balance in your Tencent Cloud service account in accordance with the Service Rules to ensure continuous use of the Services.
    2.2 After any part of Tencent Cloud Services are activated (such as cloud servers, cloud databases, etc.), even if you have not added new service items or resources, and have not performed any new operations, such Services will continue to occupy resources and will therefore continue to incur charges. You should renew or close the Services in a timely manner.

    3. Rules of Use

    3.1 You shall comply with all applicable laws, judicial interpretations, administrative regulations, rules, ordinances and other regulatory documents, including but not limited to the laws and regulations of overseas regions and countries (for example, the country or region where you are located when using the Services) (the “Laws and Regulations”).
    3.2 You must obtain the registration, license or approval from the relevant departments as required, ensure that you have the corresponding business qualifications and capabilities, operate in accordance with the law, use the Services legally, and must not engage in any behavior that violates Laws and Regulations or facilitate any behavior that violates Laws and Regulations.
    3.3 You agree and authorize Tencent Cloud to conduct asset security checks on host assets, container assets, local images, warehouse images, clusters, public IP assets, domain name assets, and other cloud resources (including but not limited to websites, hosts, APIs, etc., the “Assets”) to which you have legal rights, and authorize Tencent Cloud to scan and detect all ports of your selected Assets. The measures that Tencent Cloud may take include but are not limited to automatic detection based on security products and security tools, and manual detection and verification based on security experts.
    You agree to use the Services and consent to Tencent Cloud's operations on related systems and Assets, and commit that:
    3.3.1 All information you provide during the use of the Services is true, accurate, legal and valid. All Assets you authorize are owned by you or have corresponding authorization. If the information you submit violates the foregoing commitments or relevant legal provisions, all consequences and responsibilities caused by it will be borne by you.
    3.3.2 You understand and agree that the Services may cause risks such as business service interruption, data loss, data leakage, etc., and Tencent Cloud does not assume any responsibility for this. You will back up your data on your own and use the Services during business idle periods.
    3.4 You agree to authorize Tencent Cloud to collect and use your information, including username, password, cookies for logging into the website, username, password or key for logging into the host, verification information for API authentication, etc., to provide you with corresponding Services. Tencent Cloud will continue to store the aforementioned information during your use of the Services and delete it after the Services is provided (unless otherwise permitted by Laws and Regulations or agreed by Tencent Cloud and you).
    3.5 You agree to authorize Tencent Cloud to log in to your Assets through the verification information you provide, collect security feature information related to system accounts, operating system versions, software versions, processes, ports and system logs, and upload them to Tencent Cloud for security analysis.
    3.6 You understand and agree that Tencent Cloud will respect and protect user privacy in accordance with the Tencent Cloud Privacy Protection Statement and the Data Processing and Security Agreement published by Tencent Cloud. In order to respond to your request for help in a timely manner and improve the Services, Tencent Cloud will record and analyze your service usage behavior, submitted support requests and other behavioral data, but will not include your business data and account information.

    4. Service Level

    4.1 For details on the service levels of the Services, please refer to the CSC Service Level Agreement.
    4.2 Tencent Cloud provides you with service availability guarantee within the scope of the Service Rules of the Services. If your service availability requirements are higher than the Service Rules of the Services, you will need to take measures such as setting up high availability for your own system according to your own needs, and Tencent Cloud can provide necessary assistance. If Tencent Cloud is required to cooperate, design and provide other assistance, both parties shall negotiate separately.

    5. Disclaimer

    5.1 You understand and agree that Tencent Cloud's Services are provided in accordance with the current status of existing technologies and conditions. Tencent Cloud will make every effort to ensure the continuity and security of the Services, but Tencent Cloud cannot guarantee that the Services it provides are flawless. Therefore, even if there are defects in the Services provided by Tencent Cloud, if the above defects are not caused by Tencent Cloud's intentional, fault or negligence, it will not be regarded as a breach of contract by Tencent Cloud, and Tencent Cloud does not need to bear any responsibility. Both parties should work together in a friendly manner to solve the problem.
    5.2 You confirm that you have read and understood in detail all the content and service details of the Services, and are aware that the normal operation of your system and Assets may be affected during the service period (such as the processing of large amounts of test data, occupation of service bandwidth, server anomalies, and database anomalies), which may result in the inability to use your business or system normally. Tencent Cloud does not assume any responsibility for this.
    5.3 You guarantee that you have the legal right to entrust Tencent Cloud to perform asset security check and other services on your designated Assets. Otherwise, all risks and liabilities arising therefrom shall be borne by you alone, and Tencent Cloud has the right to immediately stop providing relevant tools and Services.
    5.4 Tencent Cloud cannot guarantee that all security vulnerabilities can be discovered through the Services, and you understand and agree that the security risks and repair suggestions in the service report provided by the Services are for reference only. You are responsible for determining whether the relevant information is consistent with your actual business. Tencent Cloud does not guarantee that the content of the report can solve all your security issues. You shall bear the relevant risks and consequences of all operations you perform in the Services and the security decisions you make by using or referring to the information provided by the Services.
    5.5 You understand and agree that with respect to free services, Gifted Services, or trial or testing services (such as public beta, invitational beta, etc., whether or not charged), Tencent Cloud does not make any express or implied commitments or guarantees regarding the availability, applicability, reliability, etc. of such Services, and does not assume any responsibility for the results of your use of such Services (unless otherwise agreed by both parties).
    5.6 To the extent permitted by applicable law, neither party shall be liable to the other party for any indirect, incidental, special or punitive damages and losses (such as loss of profits, loss of opportunity, fees paid to third parties, loss or damage to reputation/goodwill, etc.), whether based on contract, warranty, tort or any other liability theory, regardless of whether either party knew or should have known of the possibility of such losses or damages.
    5.7 Regardless of whether there are other agreements, the total amount of compensation liability that Tencent Cloud bears to you based on the Terms of Service and the Services (whether based on contract, tort or any other liability theory) shall not exceed the total amount of fees you have paid to Tencent Cloud for the Services; if the service period of your use of the Services exceeds 12 months, the maximum compensation liability of Tencent Cloud shall not exceed the total amount of fees you have paid to Tencent Cloud for the Services in the 12 months before the damage occurred (for the avoidance of ambiguity, the fees here refer to the actual cash you have paid for the actual duration/quantity of use of the Services, etc., excluding prepaid but not actually consumed fees, vouchers, discounts, etc.). If this clause conflicts or is inconsistent with other agreements between the parties or the Tencent Cloud Service Rules, the agreement in this clause shall prevail.

    6. Miscellaneous

    6.1 Tencent Cloud reserves the right to modify this Terms of Service when appropriate or necessary according to any changes. You can refer to the relevant contents in the latest version on the website of Tencent Cloud. If you do not agree with Tencent Cloud’s modification to this Terms of Service, you have the right to stop using the Services. If you continue to use the Services, you shall be deemed to have accepted the modified Agreement.
    6.2 This Terms of Service, as an ancillary agreement of Tencent Cloud Service Agreement, shall have the same legal effect as Tencent Cloud Service Agreement, and you shall comply with it during your use of the Services.
    6.3 The Service Rules are important part of the Terms of Service, and shall have the same legal effect as the main text of the Terms of Service, and you shall comply with them.
    6.4 You shall comply with the provisions in the Tencent Cloud Service Agreement for matters not specified in this Terms of Service. In the event of a conflict or inconsistency between the terms of this Terms of Service and Tencent Cloud Service Agreement, this Terms of Service shall prevail, but only to the extent of such conflict or inconsistency.
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