- Product Introduction
- Purchase Guide
- Getting Started
- Tutorial
- Launch Configuration
- Scaling Groups
- Creating Notifications
- Expanding and Reducing Capacity
- Monitoring
- Troubleshooting
- Practical Tutorial
- Customer Cases
- API Documentation
- History
- Introduction
- API Category
- Scaling Group APIs
- ModifyDesiredCapacity
- CreateAutoScalingGroupFromInstance
- ModifyLoadBalancers
- EnableAutoScalingGroup
- DisableAutoScalingGroup
- ModifyLoadBalancerTargetAttributes
- DetachLoadBalancers
- AttachLoadBalancers
- DescribeAutoScalingInstances
- DescribeAutoScalingGroups
- DescribeAutoScalingActivities
- DescribeAutoScalingGroupLastActivities
- DeleteAutoScalingGroup
- ModifyAutoScalingGroup
- CreateAutoScalingGroup
- ScaleOutInstances
- ScaleInInstances
- DescribeAutoScalingAdvices
- Launch Configuration APIs
- Making API Requests
- Scaling Group Instances APIs
- Scheduled Action APIs
- Alarm Trigger Policy APIs
- Notification APIs
- Lifecycle Hook APIs
- Instance Refresh APIs
- Other APIs
- Data Types
- Error Codes
- FAQs
- Contact Us
- Glossary
- Product Introduction
- Purchase Guide
- Getting Started
- Tutorial
- Launch Configuration
- Scaling Groups
- Creating Notifications
- Expanding and Reducing Capacity
- Monitoring
- Troubleshooting
- Practical Tutorial
- Customer Cases
- API Documentation
- History
- Introduction
- API Category
- Scaling Group APIs
- ModifyDesiredCapacity
- CreateAutoScalingGroupFromInstance
- ModifyLoadBalancers
- EnableAutoScalingGroup
- DisableAutoScalingGroup
- ModifyLoadBalancerTargetAttributes
- DetachLoadBalancers
- AttachLoadBalancers
- DescribeAutoScalingInstances
- DescribeAutoScalingGroups
- DescribeAutoScalingActivities
- DescribeAutoScalingGroupLastActivities
- DeleteAutoScalingGroup
- ModifyAutoScalingGroup
- CreateAutoScalingGroup
- ScaleOutInstances
- ScaleInInstances
- DescribeAutoScalingAdvices
- Launch Configuration APIs
- Making API Requests
- Scaling Group Instances APIs
- Scheduled Action APIs
- Alarm Trigger Policy APIs
- Notification APIs
- Lifecycle Hook APIs
- Instance Refresh APIs
- Other APIs
- Data Types
- Error Codes
- FAQs
- Contact Us
- Glossary
Customer Service
If you have any questions about Tencent Cloud products, please contact our customer service for assistance.
Hong Kong (China): +852 800-964-163 (toll-free)
US: +1 888-652-2736 (toll-free)
Other regions: +86 4009100100
Submitting a Ticket
If you encounter any OPS or technical problems when using our products, you can log in to the Tencent Cloud console and follow the on-screen prompts to submit a ticket. We will get back to you as soon as possible.
Ticket links:
Submitting a ticket: Submit a ticket
Querying ticket state: Ticket list
A ticket can have the following status:
Pending processing: the ticket is just submitted or has been received but not reviewed by the technical support team. You can submit more information for or close the ticket at this stage.
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More information required: the technical support team has received and reviewed the ticket, but more information is required for processing it. You can close the ticket at this stage.
Note:
The ticket will revert to "pending processing" status after you re-submit the ticket with more information.
Closed: the ticket has been resolved, or you closed the ticket before it was processed.
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