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Sender ID

Last updated: 2024-09-04 17:45:58

    Sender ID

    The Sender ID is the name displayed as the Sender of the SMS message on the recipient's device, which is an effective way to brand yourself to recipients.
    Due to the involvement of many countries/regions in the international SMS message, the presentation of Sender ID varies accordingly, and can be roughly categorized into two types:

    Alphabetical Sender ID

    For countries/regions that support alphabetical (alphanumeric), the Sender ID can be customized and is typically 3-11 English characters. Special characters are not permitted, except for "_" and "-". It is generally required that the Sender ID is associated with the client's company name or brand.

    Numeric Sender ID

    The numeric Sender ID cannot be customized, and different countries have different application requirements.

    Sender ID Reporting Rules

    Globally, some countries/regions do not require registration to send messages. Tencent Cloud platform requires customers to provide basic information for review before sending specified Sender ID and content.
    Note:
    With the promotion of DND and the emphasis on user privacy, it is required to register a Sender ID. In the future, more and more countries and regions will be able to send SMS messages.
    Country/Region
    Country/Region Code
    Sender ID Guideline
    Registration Required
    SMS Content Whitelist Required
    Fee
    Remark
    Andorra
    AD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    United Arab Emirates
    AE
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    2. A business license or trade license is required.
    3. Marketing Sender ID must add AD at the suffix, e.g. Tencent-AD.
    4. If Sender ID differs from the company name, please provide proof of brand ownership.
    5. ID proof of the Authorized person (Driving license/Passport) is required.
    Afghanistan
    AF
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Antigua and Barbuda
    AG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Anguilla
    AI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Albania
    AL
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Armenia
    AM
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Angola
    AO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Argentina
    AR
    Numeric Sender ID
    No
    -
    Free
    -
    American Samoa
    AS
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Austria
    AT
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Australia
    AU
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Aruba
    AW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Azerbaijan
    AZ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Bosnia and Herzegovina
    BA
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Barbados
    BB
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Bangladesh
    BD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Belgium
    BE
    Numeric Sender ID
    No
    Yes
    Free
    -
    Burkina Faso
    BF
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Bulgaria
    BG
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Bahrain
    BH
    Alphanumeric Sender ID
    Yes
    -
    Free
    --
    Burundi
    BI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Benin
    BJ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Bermuda
    BM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Brunei
    BN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Bolivia
    BO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Brazil
    BR
    Numeric Sender ID
    No
    -
    Free
    Sender ID will be overwritten in short code or long code.
    Bahamas
    BS
    Numeric Sender ID
    No
    -
    Free
    
    Bhutan
    BT
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Botswana
    BW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Belarus
    BY
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Belize
    BZ
    Alphanumeric Sender ID (Sender IDs will be overwritten to short code by some operators)
    No
    -
    Free
    -
    Canada
    CA
    Toll-Free Number (TFN)
    Yes
    No, SMS content needs to be whitelisted by Tencent
    Log in for more details
    1. You need to apply for an exclusive number as the Sender ID for Canada and it generally does not support customised numbers.
    2. If the registration SMS type contains OTP/Notification/Marketing, submitting the OTP/Notification and Marketing applications separately is recommended. The system will assign two independent Sender ID numbers to ensure the delivery of different traffic.
    3. It is recommended to add a brand name to the SMS content. For example, [Tencent] Your verification is 123456.
    Democratic Republic of the Congo
    CD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Central African Republic
    CF
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Republic of the Congo
    CG
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Switzerland
    CH
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Ivory Coast
    CI
    Alphanumeric Sender ID
    No
    -
    Free
    If you plan to send marketing content and transactional content at the same time, you cannot use the same Sender ID.
    Cook Islands
    CK
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Chile
    CL
    Numeric Sender ID
    No
    -
    Free
    -
    Cameroon
    CM
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. A business license is required (in English or local language).
    2. If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Colombia
    CO
    Numeric Sender ID
    No
    -
    Free
    -
    Costa Rica
    CR
    Numeric Sender ID
    No
    -
    Free
    -
    Cape Verde
    CV
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Curacao
    CW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Cyprus
    CY
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Czech
    CZ
    Alphanumeric Sender ID
    Yes
    -
    Log in for more details
    -
    Germany
    DE
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Djibouti
    DJ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Denmark
    DK
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Dominica
    DM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Dominican Republic
    DO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Algeria
    DZ
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Ecuador
    EC
    Numeric Sender ID
    Yes
    -
    Free
    -
    Estonia
    EE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Egypt
    EG
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Eritrea
    ER
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Spain
    ES
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Ethiopia
    ET
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. A business license is required (in English or local language).
    2. If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Finland
    FI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Fiji
    FJ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Micronesia
    FM
    Numeric Sender ID
    No
    -
    Free
    -
    Faroe Islands
    FO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    France
    FR
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Gabon
    GA
    Alphanumeric Sender ID
    No
    -
    Free
    -
    United Kingdom
    GB
    Alphanumeric Sender ID
    Yes
    Yes
    Free
    1. When registering for promotional type, please provide us with the opt-out method description or opt-out content.
    Grenada
    GD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Georgia
    GE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    French Guiana
    GF
    Numeric Sender ID
    No
    -
    Free
    -
    Ghana
    GH
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Gibraltar
    GI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Greenland
    GL
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Gambia
    GM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Guinea
    GN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Guadeloupe
    GP
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Equatorial Guinea
    GQ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Greece
    GR
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Guatemala
    GT
    Numeric Sender ID
    No
    -
    Free
    -
    Guam
    GU
    Numeric Sender ID
    No
    -
    Free
    -
    Guinea-Bissau
    GW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Guyana
    GY
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Hong Kong
    HK
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Honduras
    HN
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Croatia
    HR
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Haiti
    HT
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Hungary
    HU
    Numeric Sender ID
    No
    -
    Free
    -
    Indonesia
    ID
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    2. A business license is required (in English or local language).
    Ireland
    IE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Israel
    IL
    Alphanumeric Sender ID
    No
    -
    Free
    -
    India
    IN
    Numeric Sender ID
    No
    -
    Free
    
    Iraq
    IQ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Iceland
    IS
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Italy
    IT
    Numeric Sender ID
    No
    Yes
    Free
    AGCOM, the Authority for Communication Guarantees of Italy, plans to implement regulatory changes for traffic destined for Italy to reduce the level of network fraud and deception in Italy: starting from November 15th, the delivery of SMS alphabetical Sender ID from international entities will no longer be supported. The alphabetical Sender ID is strictly limited to companies established or registered in Italy and reported with AGCOM. All alpha Sender IDs sent to Italy will be replaced with numeric Sender IDs to avoid potential interruption risks.
    Jamaica
    JM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Jordan
    JO
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Japan
    JP
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Kenya
    KE
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. A business license is required (in English or local language).
    2. If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Kyrgyzstan
    KG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Cambodia
    KH
    Alphanumeric Sender ID
    Yes
    -
    Log in for more details
    -
    Kiribati
    KI
    Numeric Sender ID
    No
    -
    Free
    -
    Comoros
    KM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Saint Kitts and Nevis
    KN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    South Korea
    KR
    Numeric Sender ID
    No
    -
    Free
    -
    Kuwait
    KW
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Cayman Islands
    KY
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Kazakhstan
    KZ
    Alphanumeric Sender ID
    Yes
    -
    Log in for more details
    -
    Laos
    LA
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Lebanon
    LB
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Saint Lucia
    LC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Liechtenstein
    LI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Sri Lanka
    LK
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Liberia
    LR
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Lesotho
    LS
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Lithuania
    LT
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Luxembourg
    LU
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Latvia
    LV
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Libya
    LY
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Morocco
    MA
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Monaco
    MC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Moldova
    MD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Montenegro
    ME
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Madagascar
    MG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Marshall Islands
    MH
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Macedonia
    MK
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Mali
    ML
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Myanmar
    MM
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Mongolia
    MN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Macao
    MO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Mauritania
    MR
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Montserrat
    MS
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Malta
    MT
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Mauritius
    MU
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Maldives
    MV
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Malawi
    MW
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Mexico
    MX
    Numeric Sender ID
    No
    -
    Free
    Sender ID will be overwritten in short code or long code.
    Malaysia
    MY
    Numeric Sender ID
    No
    Yes
    Free
    1. Dynamic Alphanumeric SenderID is not supported, all will be overwritten to short codes to ensure delivery.
    2. According to the requirements of local operators, content that guides users to click on specific URLs, requires personal information (including name, ID number and bank account number), and phone number will be blocked from 31st August 2024. Please verify if your content has relevant content.
    Mozambique
    MZ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Namibia
    NA
    Alphanumeric Sender ID
    No
    -
    Free
    -
    New Caledonia
    NC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Niger
    NE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Nigeria
    NG
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Nicaragua
    NI
    Numeric Sender ID
    No
    -
    Free
    -
    Netherlands
    NL
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Norway
    NO
    Alphanumeric Sender ID
    Yes
    Yes
    Free
    -
    Nepal
    NP
    Alphanumeric Sender ID
    Yes
    
    Free
    -
    Nauru
    NR
    Numeric Sender ID
    No
    
    Free
    -
    New Zealand
    NZ
    Numeric Sender ID
    Yes
    Yes
    Free
    Sender ID will be overwritten in short code and you need to register the Sender ID and SMS content.
    Oman
    OM
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Panama
    PA
    Numeric Sender ID
    No
    -
    Free
    -
    Peru
    PE
    Numeric Sender ID
    No
    -
    Free
    -
    French Polynesia
    PF
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Papua New Guinea
    PG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Philippines
    PH
    Alphanumeric Sender ID
    Yes
    Yes
    Free
    1. The Sender ID does not support special symbols such as -._; the number of letters and digits in the Sender ID cannot exceed 5 digits.
    2. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Pakistan
    PK
    Alphanumeric Sender ID (Sender IDs will be overwritten to short code by some operators)
    Yes
    -
    Free
    -
    Poland
    PL
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Saint Pierre and Miquelon
    PM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Puerto Rico
    PR
    Numeric Sender ID
    No
    -
    Free
    -
    Portugal
    PT
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Palau
    PW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Paraguay
    PY
    Numeric Sender ID
    No
    -
    Free
    -
    Qatar
    QA
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Réunion Island
    RE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Romania
    RO
    Alphanumeric Sender ID
    Yes
    Yes
    Log in for more details
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Serbia
    RS
    Alphanumeric Sender ID
    Yes
    -
    Log in for more details
    -
    Saudi Arabia
    SA
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. The authorization letter is required. Please use the official letterhead to fill in the attachment and attach it with an English signature and seal. If there are URLs in the content, all of them must be listed to whitelist (URL must show the relationship between the Sender and the company).
    2. Marketing Sender ID must add AD at the suffix, e.g. Tencent-AD
    3. Saudi Arabia prohibits the use of OTP Sender ID to send marketing content, otherwise may face fines from carriers; marketing SMS sending time: 8 AM to 10 PM Saudi Arabia time (GMT +03:00)
    4. If the Sender ID differs from the company name, please provide proof of brand ownership.
    Solomon Islands
    SB
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Seychelles
    SC
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Sudan
    SD
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Sweden
    SE
    Alphanumeric Sender ID
    No
    Yes
    Free
    -
    Singapore
    SG
    Alphanumeric Sender ID
    Yes
    -
    Customers pay fees to carriers directly
    1. Customers in Singapore must register on Overview of SMS Sender ID Registry ("SSIR")
    2. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Slovenia
    SI
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Slovakia
    SK
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Sierra Leone
    SL
    Alphanumeric Sender ID
    No
    -
    Free
    -
    San Marino
    SM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Senegal
    SN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Somalia
    SO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Suriname
    SR
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Sao Tome and Principe
    ST
    Alphanumeric Sender ID
    No
    -
    Free
    -
    El Salvador
    SV
    Numeric Sender ID
    No
    -
    Free
    -
    Swaziland
    SZ
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Turks and Caicos Islands
    TC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Chad
    TD
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Togo
    TG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Thailand
    TH
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Tajikistan
    TJ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    East Timor
    TL
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Turkmenistan
    TM
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Tunisia
    TN
    Alphanumeric Sender ID
    No
    -
    Free
    --
    Tonga
    TO
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Turkey
    TR
    Alphanumeric Sender ID
    Yes
    -
    Free
    1. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    2. A business license is required (in English or local language).
    3. If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Trinidad and Tobago
    TT
    Alphanumeric Sender ID (Sender IDs will be overwritten to short code by some operators)
    No
    --
    Free
    -
    Taiwan
    TW
    Numeric Sender ID
    No
    -
    Free
    1. Due to local operators' requirements, the Sender ID will be overwritten to digits by operators.
    2. All SMS template contents need to be whitelisted to ensure delivery.
    Tanzania
    TZ
    Alphanumeric Sender ID
    Yes
    -
    Free
    LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    Uganda
    UA
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    United States
    US
    Toll-Free Number (TFN)
    Yes
    No, SMS content needs to be whitelisted by Tencent
    Log in for more details
    1. You need to apply for an exclusive number as the Sender ID and it generally does not support customised numbers.
    2. If the registration SMS type contains OTP/Notification/Marketing, submitting the OTP/Notification and Marketing applications separately is recommended. The system will assign two independent Sender ID numbers to ensure the delivery of different traffic.
    3. It is recommended to add a brand name to the SMS content. For example, [Tencent] Your verification is 123456.
    Uruguay
    UY
    Numeric Sender ID
    No
    -
    Free
    -
    Uzbekistan
    UZ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Saint Vincent and the Grenadines
    VC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Venezuela
    VE
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Virgin Islands, British
    VG
    Numeric Sender ID
    No
    -
    Free
    -
    Vietnam
    VN
    Alphanumeric Sender ID
    Yes
    -
    
    1. LOA (letter of authorization) is required. Please fill in the attachment using the official letterhead and attach an English signature and seal.
    2. Please provide a business license (English or Vietnamese)
    3. If the Sender ID is different from the company name or website brand, please provide proof of brand ownership (ownership of domain URL contract or registered trademark).
    4. SMS content (Vietnamese or English) must contain the Sender ID, all message contents must be filled in the authorization letter, and only registered content can be sent in Vietnam. Only Vietnamese and English in SMS content can be registered/whitelisted.
    5. When sending OTP SMS, customer needs to provide a screenshot of the SMS interface:
    screenshots of triggering OTP via App/WEBSITE screenshots of step-by-step of how customers will get OTP via App/WEBSITE
    Finance and loan category are not easy to register. It must provide game license for registering a game category, but it cannot guarantee that all carriers may approve the request, and it may be rejected.
    Vanuatu
    VU
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Samoa
    WS
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Yemen
    YE
    Alphanumeric Sender ID
    Yes
    -
    Log in for more details
    -
    Mayotte
    YT
    Alphanumeric Sender ID
    No
    -
    Free
    -
    South Africa
    ZA
    Numeric Sender ID
    No
    -
    Free
    -
    Zambia
    ZM
    Alphanumeric Sender ID
    Yes
    -
    Free
    If the Sender ID is inconsistent with the company name or the brand on the website, please provide proof of brand ownership (domain name purchase contract or registered trademark certificate).
    Zimbabwe
    ZW
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Kosovo
    XK
    Alphanumeric Sender ID
    No
    -
    Free
    -
    United States Virgin Islands
    VI
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Sint Maarten (Dutch Part)
    SX
    Alphanumeric Sender ID
    No
    -
    Free
    -
    South Sudan
    SS
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Palestine
    PS
    Alphanumeric Sender ID
    Yes
    -
    Free
    -
    Martinique
    MQ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Northern Mariana Islands
    MP
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Netherlands Antilles
    AN
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Guernsey
    GG
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Isle of Man
    IM
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Jersey
    JE
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Norfolk Island
    NF
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Tuvalu
    TV
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Ascension Island
    AC
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Caribisch Nederland
    BQ
    Alphanumeric Sender ID
    No
    -
    Free
    -
    Mayotte
    YT
    Alphanumeric Sender ID
    No
    -
    Free
    

    Sender ID Reporting Method

    Log in to the console and submit a registration application at the Global SMS > Sender ID Applications.
    
    Contact Us

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    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

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