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Cloud Object Storage
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    Error Codes

    Last updated: 2024-03-28 15:36:00
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      Overview

      This document describes the error codes and the error messages returned when requests fail.

      Error Response

      Content-Type: application/xml
      HTTP status codes could be 3xx, 4xx, or 5xx. Note that for the PUT Object - Copy API, even if the HTTP status code is 200, the response body may still include an error.

      Response body

      <?xml version='1.0' encoding='utf-8' ?>
      <Error>
                  <Code>string</Code>
                  <Message>string</Message>
                  <Resource>string</Resource>
                  <RequestId>string</RequestId>
                  <TraceId>string</TraceId>
      </Error>
      
      The nodes are described as follows:
      Node Name (Keyword)
      Parent Node
      Description
      Type
      Error
      None
      All error messages
      Container
      Error has the following sub-nodes:
      Node Name (Keyword)
      Parent Node
      Description
      Type
      Code
      Error
      Error code, which uniquely identifies an error condition and determines the error scenario. Error codes are described in detail below.
      string
      Message
      Error
      Specific error message
      string
      Resource
      Error
      Requested resource, which can be a bucket or object URL
      string
      RequestId
      Error
      An ID automatically generated by the server when a request is sent. COS can use it to quickly locate faults
      string
      TraceId
      Error
      An ID automatically generated by the server when a request error occurs. COS can use it to quickly locate faults
      string

      Error Codes

      4xx errors

      HTTP Status Code
      Error Code
      Description
      400 Bad Request
      ActionAccelerateNotSupported
      The acceleration endpoint does not support this operation.
      400 Bad Request
      AttachmentFull
      The number of ACLs and policies has exceeded the upper threshold. For more information, please see Specifications and Limits.
      400 Bad Request
      BadDigest
      Value of the provided Content-MD5 is not the same as the MD5 hash value the server received.
      400 Bad Request
      BadRequest
      Parameter error.
      400 Bad Request
      BucketAccelerateNotEnabled
      The acceleration endpoint is not enabled for the bucket
      400 Bad Request
      BucketNameTooLong
      The bucket name is too long. For more information, please see Naming Conventions in Bucket Overview
      400 Bad Request
      BucketVersionNotOpen
      Versioning is not enabled for the bucket
      400 Bad Request
      DNSRecordVerifyFailed
      The DNS record fails to be verified. Please add a CNAME or TXT record. The DNS record takes effect within 10 minutes
      400 Bad Request
      EntitySizeNotMatch
      The size of the request body is not the same as that specified in the Content-Length request header
      400 Bad Request
      EntityTooLarge
      The size of the uploaded object exceeds the upper threshold. For more information, please see Specifications and Limits
      400 Bad Request
      EntityTooSmall
      The size of the uploaded object does not reach the lower threshold. This error is often seen in multipart uploads. For more information, please see Specifications and Limits
      400 Bad Request
      ExpiredToken
      The temporary key token has expired
      400 Bad Request
      ImageResolutionExceed
      The image resolution exceeds the limit, or the animated image contains too many frames
      400 Bad Request
      ImageTooLarge
      The image is too large
      400 Bad Request
      IncompleteBody
      The size of the request body is smaller than that specified in the Content-Length request header
      400 Bad Request
      IncorrectNumberOfFilesInPostRequest
      Only one object can be uploaded in a POST Object request
      400 Bad Request
      InvalidArgument
      The argument is invalid. Please check whether the request can take this argument
      400 Bad Request
      InvalidBucketName
      The bucket name is invalid. For more information, please see Naming Conventions
      400 Bad Request
      InvalidCopySource
      The source for object replication is invalid
      400 Bad Request
      InvalidDelimiter
      The delimiter parameter is invalid. It should be one character
      400 Bad Request
      InvalidDigest
      The provided value of Content-MD5 is invalid
      400 Bad Request
      InvalidImageFormat
      The image format is invalid
      400 Bad Request
      InvalidImageSource
      The image source is invalid
      400 Bad Request
      InvalidLocationConstraint
      The specified location is invalid
      400 Bad Request
      InvalidObjectName
      The object name is invalid. For more information, please see ObjectKey
      400 Bad Request
      InvalidPart
      One or more parts are missing
      400 Bad Request
      InvalidPartOrder
      The part numbers are not continuous
      400 Bad Request
      InvalidPicOperations
      The Pic-Operations request header is invalid
      400 Bad Request
      InvalidPolicyDocument
      The policy in the POST Object request is invalid
      400 Bad Request
      InvalidRegionName
      The endpoint is invalid. For more information, please see Regions and Access Endpoints
      400 Bad Request
      InvalidRequest
      The request is invalid
      400 Bad Request
      InvalidSHA1Digest
      The request fails the SHA-1 verification
      400 Bad Request
      InvalidTag
      The bucket tag is invalid. For more information, please see Bucket Tag Overview
      400 Bad Request
      InvalidTargetBucketForLogging
      The destination bucket for logging is invalid. The destination bucket must be in the same region as the current bucket
      400 Bad Request
      InvalidUploadStatus
      If versioning is enabled, you cannot call a JSON API to upload objects. Please use an XML API
      400 Bad Request
      InvalidURI
      The URI is invalid
      400 Bad Request
      InventoryFull
      The number of inventory jobs has exceeded the upper threshold (1,000)
      400 Bad Request
      JsonAPINotSupportOnMAZBucket
      JSON APIs do not support operations on MAZ buckets. Please use XML APIs
      400 Bad Request
      KeyTooLong
      The object key is too long. For more information, please see “ObjectKey” in Object Overview
      400 Bad Request
      KmsException
      A Key Management Service (KMS) exception occurs
      400 Bad Request
      KmsKeyDisabled
      The provided key is disabled
      400 Bad Request
      KmsKeyNotExist
      The provided key does not exist
      400 Bad Request
      ListPartUploadIdIsEmpty
      UploadId is empty
      400 Bad Request
      LoggingConfExists
      The logging configuration already exists
      400 Bad Request
      LoggingPrefixInvalid
      The logging prefix is invalid
      400 Bad Request
      MalformedPolicy
      The policy format is invalid
      400 Bad Request
      MalformedPOSTRequest
      The request body content of the current POST request is invalid
      400 Bad Request
      MalformedXML
      The XML syntax of the request body is incorrect
      400 Bad Request
      MAZOperationNotSupportOnOAZBucket
      OAZ buckets do not support multi-AZ operations. For the multi-AZ feature and its use limits, see Overview of Multi-AZ Feature
      400 Bad Request
      MissingRequestBodyError
      The request body is missing
      400 Bad Request
      MultiAZFeatureNotSupport
      The current region does not support the MAZ feature
      400 Bad Request
      MultiBucketNotSupport
      Only one destination bucket can be set for cross-region replication
      400 Bad Request
      NotifyRuleEventConflict
      Notification rules (event) conflict
      400 Bad Request
      NotifyRulePrefixConflict
      Notification rule prefixes conflict
      400 Bad Request
      NotifyRuleSuffixConflict
      Notification rule suffixes conflict
      400 Bad Request
      NotSupportedStorageClass
      The specified Storage Class is not supported
      400 Bad Request
      OAZOperationNotSupportOnMAZBucket
      Multi-AZ buckets do not support OAZ operations. For the multi-AZ feature and its use limits, see Overview of Multi-AZ Feature
      400 Bad Request
      PolicyFull
      The number of ACLs and policies exceeds the upper threshold. For more information, please see Specifications and Limits
      400 Bad Request
      PolicyVersionFull
      The number of policy versions exceeds the limit
      400 Bad Request
      RequestTimeout
      The request timed out
      400 Bad Request
      SsecDecryptHeaderInvalid
      The source object is encrypted with SSE-C. Therefore, the same key should be provided in the request header
      400 Bad Request
      SSEContentNotSupported
      The encryption method is not supported
      400 Bad Request
      SSEHeaderNotAllowed
      The operation does not support the specified SSE header
      400 Bad Request
      TargetBucketNameInvalid
      The destination bucket is invalid. For more information, please see Naming Conventions
      400 Bad Request
      TooManyBuckets
      The number of buckets exceeds the upper limit (200)
      400 Bad Request
      UnexpectedContent
      The request does not support the related content
      400 Bad Request
      UserCnameInvalid
      The specified CNAME does not exist or is invalid
      400 Bad Request
      UserNetworkTooSlow
      The network speed is too slow
      400 Bad Request
      VerifyAlgorithmNotSupported
      The verification algorithm is not supported
      400 Bad Request
      WebsiteURLInvalid
      The custom URL is invalid
      400 Bad Request
      XMLSizeLimit
      The length of XML exceeds the limit
      402 Payment Required
      PaymentRequired
      The cost quota is used up
      403 Forbidden
      AccessDenied
      The access is denied due to an incorrect signature or permission. For more information, please see Request Signature and ACL Overview
      403 Forbidden
      AccessForbidden
      The cross-origin resource sharing (CORS) request is denied. Please check whether Origin, Access-Control-Request-Method, and Access-Control-Request-Headers in the request method or request header are in the configured CORS allowlist
      403 Forbidden
      InvalidAccessKeyId
      The SecretID does not exist
      403 Forbidden
      InvalidObjectState
      The storage class and requested operation conflict
      403 Forbidden
      NoProcessAuthority
      You do not have permission to process images
      403 Forbidden
      RequestTimeTooSkewed
      The difference between the local time and server time is more than 15 minutes
      403 Forbidden
      Request has expired
      The signature has expired when you initiate the request, or your system time is out of sync with the time in your time zone. For more information, please see FAQs
      403 Forbidden
      SignatureDoesNotMatch
      The client-calculated signature is inconsistent with that calculated on the COS server. You can refer to Request Signature and use COS's request signature tool to check the signature generation process
      403 Forbidden
      UserNotSourceBucketOwner
      The current user is not the owner of the source bucket
      403 Forbidden
      UserNotTargetBucketOwner
      The current user is not the owner of the destination bucket
      404 Not Found
      InventoryConfigurationNotFoundError
      The list of inventory configurations is not found
      404 Not Found
      NoBucketQuotaPolicy
      The bucket quota policy is not found
      404 Not Found
      NoSuchBucket
      The specified bucket is not found
      404 Not Found
      NoSuchCopySource
      The source object to replicate is not found
      404 Not Found
      NoSuchCORSConfiguration
      The specified CORS configuration is not found
      404 Not Found
      NoSuchEncryptionConfiguration
      The specified bucket encryption configuration is not found
      404 Not Found
      NoSuchJob
      The specified Batch Operation job is not found
      404 Not Found
      NoSuchKey
      The specified object key is not found. You can call HEAD Object to check whether the object exists
      404 Not Found
      NoSuchLifecycleConfiguration
      The specified lifecycle configuration is not found
      404 Not Found
      NoSuchObjectLockConfiguration
      The specified object lock configuration is not found
      404 Not Found
      NoSuchPolicyVersion
      The specified policy version is not found
      404 Not Found
      NoSuchTagSet
      The specified tag set is not found
      404 Not Found
      NoSuchUpload
      The UploadId specified in a multipart upload is not found
      404 Not Found
      NoSuchVersion
      The specified version is not found
      404 Not Found
      NoSuchWebsiteConfiguration
      The specified static website configuration is not found
      404 Not Found
      OriginConfigurationNotFoundError
      The origin-pull configuration is not found
      404 Not Found
      ReplicationConfigurationNotFoundError
      The configuration for cross-region replication is not found
      405 Method Not Allowed
      MethodNotAllowed
      The resource does not support this HTTP method
      405 Method Not Allowed
      RestoreNonArchiveObject
      Non-ARCHIVED objects cannot be restored
      405 Method Not Allowed
      UploadIdNotSupported
      The specified UploadId is generated by a JSON API. Therefore, you cannot operate with an XML API
      409 Conflict
      AppendPositionErr
      The object length does not match position during the append operation
      409 Conflict
      BucketAlreadyExists
      The specified bucket already exists
      409 Conflict
      BucketAlreadyOwnedByYou
      The specified bucket already exists and is owned by the current account
      409 Conflict
      BucketLocked
      The bucket is locked. In this case, cross-region replication and lifecycle are not supported
      409 Conflict
      BucketNotEmpty
      The bucket is not empty
      409 Conflict
      DomainConfigConflict
      The endpoint configurations conflict. Please delete the conflicting records
      409 Conflict
      InvalidBucketState
      The bucket state conflicts with the request. For example, versioning configuration conflicts with cross-region replication
      409 Conflict
      InvalidLockedTime
      The object lock time is invalid
      409 Conflict
      ObjectLocked
      The object is locked. In this case, you cannot overwrite upload or delete the object, or modify the object metadata through copying
      409 Conflict
      InvalidObjectState
      The object state conflicts with the request
      409 Conflict
      PathConflict
      Millisecond-level concurrency conflict occurs for objects with the same name
      409 Conflict
      QuotaConflict
      Quota conflict
      409 Conflict
      QuotaOperationConflict
      The bucket state does not support this operation
      409 Conflict
      RecordAlreadyExist
      The DNS record conflicts. Please delete the conflicting record, or add a CNAME/TXT record
      409 Conflict
      RestoreAlreadyInProgress
      The object is being restored
      409 Conflict
      UploadConflict
      Uploading the same object key too many times causes a conflict
      409 ObjectNotAppendable
      ObjectNotAppendable
      The specified object is not appendable
      411 Length Required
      MissingContentLength
      The Content-Length request header is missing
      412 Precondition Failed
      PreconditionFailed
      The precondition matching failed
      416 Requested Range Not Satisfiable
      InvalidRange
      The requested object range is invalid
      451 Unavailable For Legal Reasons
      DomainAuditFailed
      The domain name does not have an ICP license
      451 Unavailable For Legal Reasons
      UnavailableForLegalReasons
      The service is unavailable. Please check whether your account has overdue payments. If not, check whether there are restricted files by referring to Content Compliance

      5xx errors

      HTTP Status Code
      Error Code
      Description
      500 Internal Server Error
      InternalError
      Internal error of the server occurs
      500 Internal Server Error
      KmsInternalException
      KMS internal error occurs
      501 Not Implemented
      NotImplemented
      The request has not been implemented
      503 Service Unavailable
      KmsFreqControl
      The KMS access frequency is too high
      503 Service Unavailable
      ServiceUnavailable
      The service is unavailable. Please retry
      503 Service Unavailable
      SlowDown
      The access frequency should be slowed down

      Data processing errors

      Image download errors

      Error Code
      Description
      Solution
      -103
      Invalid request. The request packet cannot be recognized
      Check the content of the request
      -104
      Invalid APPID. The APPID contained in the URL is invalid, or the domain name is not bound to the APPID
      Check whether the APPID is correct
      -105
      Invalid style name. The style name or alias specified in the URL is not set
      Check the style configuration or style name
      -106
      Invalid URL. The URL format is invalid
      Check the URL format
      -107
      Invalid Host header field
      Check whether Host is correct
      -108
      Invalid Referer
      Check the Referer configuration
      -109
      Invalid style name ID. The image corresponding to the style name is not found. This style name may have been added after the image was uploaded, and therefore data corresponding to this style name could not be generated when the image was uploaded
      -
      -110
      The image is on the blocklist
      -
      -113
      The file type is not supported
      For the input file types supported by file preview, see Rules and Restrictions
      -120
      Data returned by the origin server is exceptional during origin-pull, and consequently image data cannot be properly retrieved
      Check the data on the origin server
      -124
      A download offset error has occurred. The setting of Range (checkpoint restart offset) for the HTTP request may be incorrect
      Check the checkpoint restart offset setting
      -154
      Download is prohibited for this URL by the original image protection mechanism
      Use style access
      -156
      Forcible execution of the 302 process
      -
      -162
      Image downloading is not allowed due to overdue payment
      Top up your account promptly
      -163
      The business configuration does not exist
      Check related configuration items
      -164
      The request frequency is too high
      Reduce the request frequency or submit a ticket to contact us
      -165
      Aggressive download requests are restricted
      -
      -166
      The message format is invalid
      -
      -167
      The image file is too large and cannot be downloaded
      Reduce the size of the file
      -168
      The image file is too large and cannot be downloaded
      Reduce the size of the file
      -441
      Unsupported image format. The image cannot be compressed
      Use a CI supported image format for image processing. Valid formats: JPG, BMP, GIF, PNG, WEBP
      -442
      The image size exceeds the limit
      Ensure that image dimensions are equal to or less than 9,999 pixels
      -443
      Unsupported image format
      Use a supported image format. For details, see Rules and Restrictions
      -447
      Image resolution exceeds the limit or the GIF file contains too many frames
      Limit image dimensions to 9999 pixels (limit the frame number of GIF files)
      -901
      Compression timeout
      -
      -902
      Origin-pull times out. Specifically, when the image storage feature forwards a request to the developer's origin server, the timer expires before a response is received
      Check the origin server data or origin-pull configuration
      -3006
      The file is encrypted and cannot be parsed
      -
      -3008
      The file is empty and cannot be parsed
      -
      -3011
      The file type is not supported
      For the input file types supported by file preview, see Rules and Restrictions
      -3015
      The requested page number does not exist
      -
      -3075
      This file exceeds 100 MB and cannot be parsed
      Ensure that the file size is equal to or less than 100 MB
      -5062
      The image may be illegal
      Check whether the content of the image is illegal
      -6101
      The image does not exist, is not uploaded, or has been deleted
      Check the source data of the request
      -29033
      The download request does not contain a valid range
      -
      -29034
      The download offset is greater than the file size
      -
      -29214
      Frequency control is triggered
      Reduce the request frequency, or submit a ticket to contact us
      -40168
      The original image is null
      Check the raw data of the request
      -46152
      The bucket name is invalid
      Check whether the bucket name is valid
      -46154
      The APPID is invalid
      Check whether the APPID is valid
      -46614
      Downloading is not allowed for a file that is being uploaded
      Send the download request after the file upload is completed
      -46617
      An entry on the blocklist is hit
      Check whether the content of the image is illegal
      -46618
      Signature authentication fails
      Check whether the signature is correct
      -46619
      The signature has expired
      Update the signature
      -46620
      The bucket is blocked
      Your bucket is blocked. Submit a ticket for further assistance
      -46621
      The bucket is blocked
      Your bucket is blocked. Submit a ticket for further assistance
      -46627
      The user is currently on the blocklist
      Your account is blocked. Submit a ticket for further assistance
      -46628
      The file does not exist
      Check whether the file to be downloaded exists
      -46642
      The APPID does not exist
      Check whether the APPID is correct
      -46646
      The file is blocked
      The file is blocked. Check whether the content of the file is illegal
      -46661
      No access permission
      Contact the resource owner for permission

      Image persistence processing errors

      Error Code
      Description
      Solution
      -60998
      An image processing parameter is invalid
      Check whether image processing rules are correct
      -60997
      The number of image processing rules exceeds the limit
      Persistence processing currently supports a maximum of five rules. Therefore, ensure that at most five rules are configured
      -60996
      The file is too large to process
      Ensure that the file size is less than or equal to 32 MB
      -60987
      Failed to retrieve the image
      Check the URL of the image
      -60983
      Invalid host
      Check the host
      -60972
      Invalid region
      Check if the region in the request supports CI. For more information on regions that support CI, see Regions and Domain Names
      -60967
      The image style does not exist
      Check the image style
      -60957
      The number of used styles exceeds the limit
      Currently, a maximum of 100 styles are supported. If you need more styles, submit a ticket to contact us
      -60955
      Invalid URL
      Check whether the URL is correct
      -60950
      No file is specified
      Specify the file to be processed in the request
      -60949
      The request frequency is too high
      Reduce the request frequency. To increase the frequency limit, submit a ticket
      -60948
      The account is suspected of violation
      Your APPID is blocked. Submit a ticket for further assistance
      -60938
      Incomplete signing information
      Check the required items in the signing information
      -60936
      The request is rejected
      Access denied
      -60932
      Signature error
      The signature is invalid. Check whether the signing information matches
      -62999
      Invalid image format
      Check whether the image format is valid

      File preview errors

      Error Code
      Description
      Solution
      -3006
      The file is encrypted
      Use a decrypted file
      -3008
      The file length is 0
      Check whether the file is normal
      -3011
      The file type is not supported
      Check whether the file type is supported. For the supported file types, see Rules and Restrictions
      -3015
      The number of requested page is greater than the total number of document pages
      Check whether the number of the requested page is correct

      Content moderation errors

      Error Code
      Description
      Solution
      -61011
      The file does not exist
      Check whether the file exists
      -65007
      File content error. Decoding failed
      Check whether the file format is correct
      -65010
      File download failed
      Check whether the file link is correct. For a file with private read permission, the file link must be signed
      -65011
      The file is too large to process
      Currently, an excessively large file cannot be moderated
      -65012
      The image resolution is too low to process
      Currently, images with excessively low resolution are not supported
      -65013
      The file is not processed because it does not meet requirements (e.g., unsupported file suffix or excessively large size)
      Check whether the file meets requirements
      -65014
      No CI role (CI_QCSRole)
      Bind a CI role
      -65015
      No moderation scenario is used
      Use at least one moderation scenario for moderation
      -65016
      BizType used does not exist
      Enter a correct BizType
      Other
      Internal error
      None
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