Payment Overdue
Last updated: 2024-12-23 15:39:02
Payment Overdue
Last updated: 2024-12-23 15:39:02
If your account has overdue payment, a notification will be sent to you. Once receiving it, please go to the Billing Center in the console and pay the past due charges in time to prevent your business from being affected. This document will provide detailed information on overdue payment of native nodes.
Alerting
Reminder Type | Description |
Expiration | Seven days before cluster resource expiration, the system will send an expiration alert to your Tencent Cloud account creator, global resource collaborators, and financial collaborators by email and SMS. |
Overdue payment | On the day of and after cluster resource expiration, the system will send an overdue payment alert to your Tencent Cloud account creator and all collaborators by email and SMS. |
Repossession
Note:
Suspension: When the resource of a user is suspended, the user cannot use the resource any more. However, data of the resource is not deleted, and the user can resume the resource.
Release: Data of a resource is deleted, and the resource cannot be resumed.
Pay-as-you-go instance repossession mechanism
Starting from the point when your account balance becomes negative, the native node instances are still available for the next two hours, and the billing continues. Two hours later, if your account is still not topped up to a balance greater than zero, the native node instances will be suspended and released (the node resources will be terminated, and data cannot be restored).
If your account is topped up to a balance greater than zero two hours after your account has overdue payments, the fees of the native node instances will be calculated and deducted according to the pay-as-you-go billing rules.
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