tencent cloud

Feedback

Self-Service Invoice

Last updated: 2024-12-25 18:00:12

    Self-Service Invoice

    You can request invoices for your transactions at Tencent Cloud in the console.

    Directions

    Requesting invoices

    Verify your identity: You need to complete identity verification before you submit your first invoice request.
    Fill in the information: Go to Billing Center > Bills > Invoicing and fill in your invoice information in the Invoice Settings area.
    Note:
    If the entity who registered your account is located in Europe (VAT) or Singapore (GST), you need to enter the entity’s tax ID in the console as well. Make sure you enter the correct tax ID, or you may fail to submit your tax returns.
    
    
    
    Check your monthly bill: The billing statement for the previous month is issued after 19:00 on the 1st of the following month. Please ensure to promptly verify the details of your monthly statement after it has been issued. Click here to confirm your monthly bill.
    Note:
    If you cannot find a button to confirm your bill information, continue to the next step.
    
    
    
    
    Request an invoice
    : Find the month for which you want to request an invoice and click Apply for Invoice.
    Note:
    You can apply for the invoice for the previous month after the 6th day of the current month. Invoices for the past 6 months can be reissued. After you apply for an invoice, it will be issue and sent to your designated receiving email address within 2-3 hours.
    
    
    
    View/Download your invoice: Check your inbox to download the invoice. You can also download it in the console.

    Auto invoicing

    The Auto Invoicing checkbox is unselected by default. If you select it, on the 6th day of each month, the system will automatically issue an invoice (PDF) for your transactions in the previous month and will send a copy to your inbox in 1-3 business days.
    
    

    Requesting invoices for past months

    Go to Billing Center and select Bills > Invoicing. Find the month for which you want to request an invoice and click Apply for Invoice. You can only request an invoice for the past six months. After submitting your request, the invoice will be sent to the email address you specify in 2-3 hours. If you are unable to find the invoice in your inbox, you can also download it from the Invoicing page of the console.
    
    

    FAQs

    How do I change my invoice information?

    How do I change the email address to receive invoices?

    In the console, hover your mouse over the profile icon in the top right corner, click Account Information, and then click icon next to Contact Email to change your email address.
    
    

    How do I change my invoice address?

    In the console, hover your mouse over the profile icon in the top right corner, click Account Information, and then click Modify to modify your invoice address.
    
    

    What is the invoicing currency?

    Tencent Cloud International issues invoices in USD.

    What is the tax rate for international station invoices?

    The tax rate for invoices issued by the international station varies depending on the product, account entity registration location, and channel. Currently, the main tax rates are 0%、6% 、7%、10%、 11%、 20%、 21%、etc. The invoice tax rate is subject to the actual invoice tax rate.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support