- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Preparations
- Business Evaluation
- Network Preparation
- DTS Service Permission Preparation
- Database and Permission Preparation
- Configuring Binlog in Self-Built MySQL
- Data Migration
- Databases Supported by Data Migration
- Cross-Account TencentDB Instance Migration
- Migration to MySQL Series
- Migrating to MySQL
- Migrating to MariaDB
- Migrating to TDSQL-C for MySQL
- Migrating to TDSQL MySQL
- Migrating to TDSQL TDStore
- Advanced Operations for MySQL Series Migration
- Processing for MySQL Series Pre-Check Failure
- Database Connection Check
- Peripheral Check
- Version Check
- Source Instance Permission Check
- Partial Database Parameter Check
- Target Instance Permission Check
- Target Database Content Conflict Check
- Target Database Space Check
- Binlog Parameter Check
- Foreign Key Dependency Check
- View Check
- Advanced Object Check
- Warning Item Check
- TDSQL Proxy Check
- TDSQL Kernel Check
- DDL Ring Linkage Synchronization Detection for Same Database and Table Objects
- DDL Synchronization Conflict Detection for the Same Target and Same Database and Table Object
- Offline Migration of MySQL Data
- Migrating to PostgreSQL
- Migration from PostgreSQL to TencentDB for PostgreSQL
- Migration from TDSQL-C PostgreSQL to TencentDB for PostgreSQL
- PostgreSQL Physical Migration
- Processing for PostgreSQL Series Pre-Check Failure
- Database Connection Check
- Object Dependency Check
- Version Check
- Source or Target Instance Permission Check
- Incremental Migration Pre Check
- Structural Compatibility Check
- Structural Conflict Check
- Account Conflict Check
- Parameter Configuration Conflict Check
- Plugin Compatibility Check
- Multi Task Conflict Detection
- Long Transaction Check
- Migrating to MongoDB
- Migration from MongoDB to MongoDB
- Fix for Verification Failure
- MongoDB Connection Check
- Database/Table Content Conflict Check
- Source Database Node Role Check
- Oplog Check
- Source/Target Database Account Permission Check
- Database Version Check
- Database Capacity Check
- Target Database Load Check
- ShardKey Check
- Source Database Balancer Check
- Time Series Collection Verification
- Compression Algorithm Verification
- MongoDB Data Consistency Verification
- Migrating to SQL Server
- Migrating to TencentDB for Redis
- Migrating to KeeWiDB
- Task Management
- Task Status Description
- Viewing Task
- Configuring Task
- Verifying Task
- Start Task
- Retrying Task (MySQL)
- Retrying Task (Redis)
- Speed Limit (MySQL)
- Speed Limit (Redis)
- Complete Task
- Terminating Task
- Deleting Task
- Pausing Task
- Resuming Task
- Changing Configuration
- Terminating Task
- Deisolating Task
- Deleting Task
- Managing Tag
- Creating a Similar Task
- Viewing Log
- Data Sync
- Databases Supported by Data Sync
- Cross-Account TencentDB Instance Sync
- Sync to MySQL series
- Sync to MySQL
- Sync to MariaDB
- Sync to TDSQL-C for MySQL
- Sync to TDSQL for MySQL
- Sync to TDSQL TDStore
- MySQL Series Advanced Sync Operations
- MySQL series Pre Validation Failed Processing
- Database Connection Check
- Peripheral Check
- Version Check
- Source Instance Permission Check
- Partial Database Parameter Check
- Target Database Content Conflict Check
- Target Database Space Check
- Binlog Parameter Check
- Foreign Key Dependency Check
- View Check
- Advanced Object Check
- Warning Item Check
- TDSQL Proxy Check
- TDSQL kernel check
- DLL Ring Sync Check for Single Database/Table Object
- DLL Sync Conflict Check for Single Database/Table Object in the Same Target
- Synchronize to PostgreSQL
- Synchronization from PostgreSQL to PostgreSQL
- PostgreSQL Pre Validation does not Pass Processing
- Database Connection Check
- Object Dependency Check
- Version Check
- Source or Target Instance Permission Check
- Incremental Migration Pre Check
- Structural Compatibility Check
- Structural Conflict Check
- Account Conflict Check
- Parameter Configuration Conflict Check
- Plugin Compatibility Check
- Primary Key Dependency Check
- Check the Key Parameters of the Instance
- Multi Task Conflict Detection
- Synchronize to Kafka
- Task Management
- Task Status Description
- Viewing Task
- Configuring Task
- Verifying Task
- Starting Task
- Retrying Task (MySQL)
- Speed Limit
- Stopping Task
- Modify Sync configuration
- Pausing Task
- Resuming Task
- Resetting Task
- Deleting Task
- Changing Configuration
- Pay-as-You-Go to Monthly Subscription
- Terminating/Returning Instance
- Renewing Task
- Deisolating Task
- Deleting Instance
- Creating a Similar Task
- Viewing Log
- Deleting Task
- Data Subscription (Kafka Edition)
- Databases Supported by Data Subscription
- MySQL series Data Subscription
- Creating MySQL or TDSQL for MySQL Data Subscription
- Creating TDSQL for MySQL Data Subscription
- Creating MariaDB/Percona Data Subscription
- Consuming MySQL Data
- Advanced Subscription Operations
- Fix for Verification Failure
- Data Subscription for TDSQL PostgreSQL
- MongoDB Data Subscription
- Task Management
- Consumption Management
- Fix for Verification Failure
- Cutover Description
- Monitoring and Alarms
- Ops Management
- Practical Tutorial
- Synchronizing Local Database to the Cloud
- Creating Two-Way Sync Data Structure
- Creating Many-to-One Sync Data Structure
- Creating Multi-Site Active-Active IDC Architecture
- Selecting Data Sync Conflict Resolution Policy
- Using CLB as Proxy for Cross-Account Database Migration
- Migrating Self-Built Databases to Tencent Cloud Databases via CCN
- Best Practices for DTS Performance Tuning
- FAQs
- Error Handling
- API Documentation
- History
- Introduction
- Introduction
- API Category
- Making API Requests
- (NewDTS) Data Migration APIs
- DescribeMigrationJobs
- CreateMigrationService
- ModifyMigrationJob
- CreateMigrateCheckJob
- DescribeMigrationCheckJob
- SkipCheckItem
- StartMigrateJob
- CompleteMigrateJob
- ContinueMigrateJob
- DescribeMigrateDBInstances
- DescribeMigrationDetail
- DestroyMigrateJob
- IsolateMigrateJob
- ModifyMigrateJobSpec
- ModifyMigrateName
- ModifyMigrateRuntimeAttribute
- PauseMigrateJob
- RecoverMigrateJob
- ResumeMigrateJob
- StopMigrateJob
- ModifyMigrateRateLimit
- Data Sync APIs
- DescribeSyncJobs
- CreateSyncJob
- ConfigureSyncJob
- CreateCheckSyncJob
- DescribeCheckSyncJobResult
- SkipSyncCheckItem
- StartSyncJob
- IsolateSyncJob
- RecoverSyncJob
- PauseSyncJob
- ContinueSyncJob
- ResumeSyncJob
- StopSyncJob
- DestroySyncJob
- ResizeSyncJob
- ModifySyncJobConfig
- CreateModifyCheckSyncJob
- DescribeModifyCheckSyncJobResult
- StartModifySyncJob
- ModifySyncRateLimit
- Data Consistency Check APIs
- (NewDTS) Data Subscription APIs
- CreateSubscribe
- ConfigureSubscribeJob
- CreateSubscribeCheckJob
- DescribeSubscribeCheckJob
- StartSubscribe
- ModifySubscribeObjects
- DescribeSubscribeDetail
- DescribeSubscribeJobs
- ResumeSubscribe
- CreateConsumerGroup
- DescribeConsumerGroups
- ModifyConsumerGroupDescription
- ModifyConsumerGroupPassword
- DescribeOffsetByTime
- ResetConsumerGroupOffset
- DeleteConsumerGroup
- ResetSubscribe
- ModifySubscribeAutoRenewFlag
- ModifySubscribeName
- DescribeSubscribeReturnable
- IsolateSubscribe
- DestroyIsolatedSubscribe
- Data Types
- Error Codes
- DTS API 2018-03-30
- Service Agreement
- Release Notes and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Preparations
- Business Evaluation
- Network Preparation
- DTS Service Permission Preparation
- Database and Permission Preparation
- Configuring Binlog in Self-Built MySQL
- Data Migration
- Databases Supported by Data Migration
- Cross-Account TencentDB Instance Migration
- Migration to MySQL Series
- Migrating to MySQL
- Migrating to MariaDB
- Migrating to TDSQL-C for MySQL
- Migrating to TDSQL MySQL
- Migrating to TDSQL TDStore
- Advanced Operations for MySQL Series Migration
- Processing for MySQL Series Pre-Check Failure
- Database Connection Check
- Peripheral Check
- Version Check
- Source Instance Permission Check
- Partial Database Parameter Check
- Target Instance Permission Check
- Target Database Content Conflict Check
- Target Database Space Check
- Binlog Parameter Check
- Foreign Key Dependency Check
- View Check
- Advanced Object Check
- Warning Item Check
- TDSQL Proxy Check
- TDSQL Kernel Check
- DDL Ring Linkage Synchronization Detection for Same Database and Table Objects
- DDL Synchronization Conflict Detection for the Same Target and Same Database and Table Object
- Offline Migration of MySQL Data
- Migrating to PostgreSQL
- Migration from PostgreSQL to TencentDB for PostgreSQL
- Migration from TDSQL-C PostgreSQL to TencentDB for PostgreSQL
- PostgreSQL Physical Migration
- Processing for PostgreSQL Series Pre-Check Failure
- Database Connection Check
- Object Dependency Check
- Version Check
- Source or Target Instance Permission Check
- Incremental Migration Pre Check
- Structural Compatibility Check
- Structural Conflict Check
- Account Conflict Check
- Parameter Configuration Conflict Check
- Plugin Compatibility Check
- Multi Task Conflict Detection
- Long Transaction Check
- Migrating to MongoDB
- Migration from MongoDB to MongoDB
- Fix for Verification Failure
- MongoDB Connection Check
- Database/Table Content Conflict Check
- Source Database Node Role Check
- Oplog Check
- Source/Target Database Account Permission Check
- Database Version Check
- Database Capacity Check
- Target Database Load Check
- ShardKey Check
- Source Database Balancer Check
- Time Series Collection Verification
- Compression Algorithm Verification
- MongoDB Data Consistency Verification
- Migrating to SQL Server
- Migrating to TencentDB for Redis
- Migrating to KeeWiDB
- Task Management
- Task Status Description
- Viewing Task
- Configuring Task
- Verifying Task
- Start Task
- Retrying Task (MySQL)
- Retrying Task (Redis)
- Speed Limit (MySQL)
- Speed Limit (Redis)
- Complete Task
- Terminating Task
- Deleting Task
- Pausing Task
- Resuming Task
- Changing Configuration
- Terminating Task
- Deisolating Task
- Deleting Task
- Managing Tag
- Creating a Similar Task
- Viewing Log
- Data Sync
- Databases Supported by Data Sync
- Cross-Account TencentDB Instance Sync
- Sync to MySQL series
- Sync to MySQL
- Sync to MariaDB
- Sync to TDSQL-C for MySQL
- Sync to TDSQL for MySQL
- Sync to TDSQL TDStore
- MySQL Series Advanced Sync Operations
- MySQL series Pre Validation Failed Processing
- Database Connection Check
- Peripheral Check
- Version Check
- Source Instance Permission Check
- Partial Database Parameter Check
- Target Database Content Conflict Check
- Target Database Space Check
- Binlog Parameter Check
- Foreign Key Dependency Check
- View Check
- Advanced Object Check
- Warning Item Check
- TDSQL Proxy Check
- TDSQL kernel check
- DLL Ring Sync Check for Single Database/Table Object
- DLL Sync Conflict Check for Single Database/Table Object in the Same Target
- Synchronize to PostgreSQL
- Synchronization from PostgreSQL to PostgreSQL
- PostgreSQL Pre Validation does not Pass Processing
- Database Connection Check
- Object Dependency Check
- Version Check
- Source or Target Instance Permission Check
- Incremental Migration Pre Check
- Structural Compatibility Check
- Structural Conflict Check
- Account Conflict Check
- Parameter Configuration Conflict Check
- Plugin Compatibility Check
- Primary Key Dependency Check
- Check the Key Parameters of the Instance
- Multi Task Conflict Detection
- Synchronize to Kafka
- Task Management
- Task Status Description
- Viewing Task
- Configuring Task
- Verifying Task
- Starting Task
- Retrying Task (MySQL)
- Speed Limit
- Stopping Task
- Modify Sync configuration
- Pausing Task
- Resuming Task
- Resetting Task
- Deleting Task
- Changing Configuration
- Pay-as-You-Go to Monthly Subscription
- Terminating/Returning Instance
- Renewing Task
- Deisolating Task
- Deleting Instance
- Creating a Similar Task
- Viewing Log
- Deleting Task
- Data Subscription (Kafka Edition)
- Databases Supported by Data Subscription
- MySQL series Data Subscription
- Creating MySQL or TDSQL for MySQL Data Subscription
- Creating TDSQL for MySQL Data Subscription
- Creating MariaDB/Percona Data Subscription
- Consuming MySQL Data
- Advanced Subscription Operations
- Fix for Verification Failure
- Data Subscription for TDSQL PostgreSQL
- MongoDB Data Subscription
- Task Management
- Consumption Management
- Fix for Verification Failure
- Cutover Description
- Monitoring and Alarms
- Ops Management
- Practical Tutorial
- Synchronizing Local Database to the Cloud
- Creating Two-Way Sync Data Structure
- Creating Many-to-One Sync Data Structure
- Creating Multi-Site Active-Active IDC Architecture
- Selecting Data Sync Conflict Resolution Policy
- Using CLB as Proxy for Cross-Account Database Migration
- Migrating Self-Built Databases to Tencent Cloud Databases via CCN
- Best Practices for DTS Performance Tuning
- FAQs
- Error Handling
- API Documentation
- History
- Introduction
- Introduction
- API Category
- Making API Requests
- (NewDTS) Data Migration APIs
- DescribeMigrationJobs
- CreateMigrationService
- ModifyMigrationJob
- CreateMigrateCheckJob
- DescribeMigrationCheckJob
- SkipCheckItem
- StartMigrateJob
- CompleteMigrateJob
- ContinueMigrateJob
- DescribeMigrateDBInstances
- DescribeMigrationDetail
- DestroyMigrateJob
- IsolateMigrateJob
- ModifyMigrateJobSpec
- ModifyMigrateName
- ModifyMigrateRuntimeAttribute
- PauseMigrateJob
- RecoverMigrateJob
- ResumeMigrateJob
- StopMigrateJob
- ModifyMigrateRateLimit
- Data Sync APIs
- DescribeSyncJobs
- CreateSyncJob
- ConfigureSyncJob
- CreateCheckSyncJob
- DescribeCheckSyncJobResult
- SkipSyncCheckItem
- StartSyncJob
- IsolateSyncJob
- RecoverSyncJob
- PauseSyncJob
- ContinueSyncJob
- ResumeSyncJob
- StopSyncJob
- DestroySyncJob
- ResizeSyncJob
- ModifySyncJobConfig
- CreateModifyCheckSyncJob
- DescribeModifyCheckSyncJobResult
- StartModifySyncJob
- ModifySyncRateLimit
- Data Consistency Check APIs
- (NewDTS) Data Subscription APIs
- CreateSubscribe
- ConfigureSubscribeJob
- CreateSubscribeCheckJob
- DescribeSubscribeCheckJob
- StartSubscribe
- ModifySubscribeObjects
- DescribeSubscribeDetail
- DescribeSubscribeJobs
- ResumeSubscribe
- CreateConsumerGroup
- DescribeConsumerGroups
- ModifyConsumerGroupDescription
- ModifyConsumerGroupPassword
- DescribeOffsetByTime
- ResetConsumerGroupOffset
- DeleteConsumerGroup
- ResetSubscribe
- ModifySubscribeAutoRenewFlag
- ModifySubscribeName
- DescribeSubscribeReturnable
- IsolateSubscribe
- DestroyIsolatedSubscribe
- Data Types
- Error Codes
- DTS API 2018-03-30
- Service Agreement
Overview
Refunds are only applicable to monthly subscribed instances. As for pay-as-you-go instances, no refunds can be requested since they are postpaid.
For monthly subscribed data subscription/sync instances, each account is entitled to unconditional full refund only once within five days after purchase by default. Non-full refunds will be provided for other refund requests.
Refund Policy
After a monthly subscribed instance is terminated or returned, once its status has changed to Isolated, it will no longer incur fees.
Once isolated, the monthly subscribed instance will be retained for 7 days and cannot be accessed. To restore the instance, you can renew it to use it again.
The isolated monthly subscribed instance will be retained for seven days and then deleted automatically. Once deleted, it cannot be restored.
Tencent Cloud has the right to reject any suspected abnormal or malicious application for return.
Certain resources purchased during promotions may not be eligible for return. You can check the latest information on the official website.
Refund Methods
5-day unconditional returns
Tencent Cloud refund policy is applicable to the DTS product. You can return your purchased DTS instances within 5 (inclusive) days with no questions asked. The specific rules are as detailed below:
Each account can return one monthly subscribed DTS instance (i.e., data syn instance and data subscription instance) unconditionally within five (inclusive) days after purchase by default.
Tencent Cloud has the right to reject any suspected abnormal or malicious application for return.
Rules for 5-day unconditional return
For an order eligible for 5-day unconditional returns, the refund is the total amount paid upon purchase, including cash, commission, and free credit amounts.
Note
Deducted vouchers are not refundable.
All the refund amount will be credited into your Tencent Cloud account.
Non-full refunds
If you have already returned one instance unconditionally within five days after purchase, you can also return 199 monthly subscribed instances in a self-service manner at any time in the console.
For standard refunds, fees for consumed resources will be deducted from the refund. The remaining amounts will be proportionally refunded to the payer's Tencent Cloud account in accordance with the original payment method (cash or free credit) and proportion.
Non-full refund = currently effective order amount + ineffective order amount - used resource value
Currently effective order amount: The amount paid for the order that is currently in effect, excluding discounts and vouchers.
Ineffective order amount: The amount paid for the orders that will take effect in the future, excluding vouchers.
The used resource value is calculated as follows:
The used resource will be billed based on the actual usage duration. A usage duration less than one day will be calculated as one day.
If the refund amount is not greater than 0, it will be calculated as 0, and the resources will be returned.
Note
Discounts and vouchers are not refundable.
The refund will be returned to your Tencent account by the proportion of the cash and free credit paid for the purchase.
Self-Service Return Operation
Log in to the DTS console, select the target instance, and click More > Terminate/Return in the Operation column.
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