tencent cloud

Feedback

Task Status Change Description

Last updated: 2024-07-08 15:54:46

    Overview

    For tasks that have been in the status of "Task error" or "Task failed" for 14 days, the system will automatically change their status to "Stopped" because they cannot be reconnected.
    Data migration: If the task status has been in the "Task error" (error) or "Task failed" (failed) status for 14 days, it will be automatically changed to "Stopped".
    Data sync: If the task status has been in the "Task error"(ResumableErr) or "Task failed" (Failed) status for 14 days, it will be automatically changed to "Stopped".

    Application Scope

    All data migration/sync links.

    Note

    After the task status is changed to "Stopped", you still need to terminate the task to avoid unnecessary costs.
    For pay-as-you-go tasks, billing stops after the task is stopped, but the task needs to be terminated to unfreeze the one-hour fees withheld when the task was created.
    Monthly subscribed tasks will not be automatically refunded after the task is stopped. You need to terminate the task before you can refund the fees.
    The task change feature has taken effect from September 18, 2023. You need to configure event alarms as instructed in Configuring Event Alarm in advance so that you can be timely informed of the task exception and the task status change when the task becomes disconnected.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support