tencent cloud

Feedback

Database Connection Check

Last updated: 2024-07-08 18:38:11

    Check Details

    The source and target databases need to be normally connected, and if not, a connection failure will be reported.

    Causes

    The network or server where the source database resides has a security group or firewall configured. For more information, see Failed Connectivity Test > Security Group or Firewall Configured in Network or Server of Source Database.
    The source IP addresses are blocked by the source database. For more information, see Failed Connectivity Test > Source IP Addresses Blocked in Source Database.
    The network port is closed. For more information, see Failed Connectivity Test > Closed Network Port.
    The database account or password is incorrect.

    Troubleshooting

    Refer to the causes above based on the actual scenario and troubleshoot as instructed.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support