- Release Notes and Announcements
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- Getting Started
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- Trigger Management
- A Custom Domain Name
- Version Management
- Alias Management
- Permission Management
- Managing Monitors and Alarms
- Network Configuration
- Layer Management
- Execution Configuration
- Extended Storage Management
- DNS Caching Configuration
- Resource Managed Mode Management
- Triggers
- Development Guide
- Developer Tools
- Code Development
- Web Framework Development
- Deploying Framework on Command Line
- Quickly Deploying Egg Framework
- Quickly Deploying Express Framework
- Quickly Deploying Flask Framework
- Quickly Deploying Koa Framework
- Quickly Deploying Laravel Framework
- Quickly Deploying Nest.js Framework
- Quickly Deploying Next.js Framework
- Quickly Deploying Nuxt.js Framework
- Quickly Deploying Django Framework
- Practical Tutorial
- Overview
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- Business Development
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- VOD
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- ES
- Scheduled Task
- Video Processing
- Success Stories
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Trigger APIs
- Function APIs
- CopyFunction
- Invoke
- UpdateFunctionConfiguration
- UpdateFunctionCode
- ListFunctions
- GetFunctionLogs
- GetFunction
- DeleteFunction
- CreateFunction
- PublishVersion
- ListVersionByFunction
- GetFunctionAddress
- DeleteAlias
- UpdateAlias
- ListAliases
- GetAlias
- CreateAlias
- PutTotalConcurrencyConfig
- PutReservedConcurrencyConfig
- PutProvisionedConcurrencyConfig
- GetReservedConcurrencyConfig
- GetProvisionedConcurrencyConfig
- DeleteReservedConcurrencyConfig
- DeleteProvisionedConcurrencyConfig
- UpdateFunctionEventInvokeConfig
- GetFunctionEventInvokeConfig
- InvokeFunction
- GetRequestStatus
- Namespace APIs
- Layer Management APIs
- Async Event Management APIs
- Other APIs
- Function and Layer Status Description
- Data Types
- Error Codes
- SDK Documentation
- FAQs
- Related Agreement
- Contact Us
- Glossary
- Release Notes and Announcements
- User Guide
- Product Introduction
- Purchase Guide
- Getting Started
- User Guide
- Quota Management
- Managing Functions
- Web Function Management
- Log Management
- Concurrence Management
- Trigger Management
- A Custom Domain Name
- Version Management
- Alias Management
- Permission Management
- Managing Monitors and Alarms
- Network Configuration
- Layer Management
- Execution Configuration
- Extended Storage Management
- DNS Caching Configuration
- Resource Managed Mode Management
- Triggers
- Development Guide
- Developer Tools
- Code Development
- Web Framework Development
- Deploying Framework on Command Line
- Quickly Deploying Egg Framework
- Quickly Deploying Express Framework
- Quickly Deploying Flask Framework
- Quickly Deploying Koa Framework
- Quickly Deploying Laravel Framework
- Quickly Deploying Nest.js Framework
- Quickly Deploying Next.js Framework
- Quickly Deploying Nuxt.js Framework
- Quickly Deploying Django Framework
- Practical Tutorial
- Overview
- Solutions with Tencent Cloud Services
- Business Development
- ServerlessFramework Practices
- API Gateway
- TRTC Practices
- COS Practices
- CKafka Practice
- CLS
- CLB Practice
- MPS
- CDN
- CDWPG
- VOD
- SMS
- ES
- Scheduled Task
- Video Processing
- Success Stories
- API Documentation
- History
- Introduction
- API Category
- Making API Requests
- Trigger APIs
- Function APIs
- CopyFunction
- Invoke
- UpdateFunctionConfiguration
- UpdateFunctionCode
- ListFunctions
- GetFunctionLogs
- GetFunction
- DeleteFunction
- CreateFunction
- PublishVersion
- ListVersionByFunction
- GetFunctionAddress
- DeleteAlias
- UpdateAlias
- ListAliases
- GetAlias
- CreateAlias
- PutTotalConcurrencyConfig
- PutReservedConcurrencyConfig
- PutProvisionedConcurrencyConfig
- GetReservedConcurrencyConfig
- GetProvisionedConcurrencyConfig
- DeleteReservedConcurrencyConfig
- DeleteProvisionedConcurrencyConfig
- UpdateFunctionEventInvokeConfig
- GetFunctionEventInvokeConfig
- InvokeFunction
- GetRequestStatus
- Namespace APIs
- Layer Management APIs
- Async Event Management APIs
- Other APIs
- Function and Layer Status Description
- Data Types
- Error Codes
- SDK Documentation
- FAQs
- Related Agreement
- Contact Us
- Glossary
Hotline
If you have any questions when using Tencent Cloud products, please contact our customer service for assistance.
Hong Kong (China): +852 800-964-163 (toll-free hotline)
US: +1 888-652-2736 (toll-free hotline)
Other regions: +86 75595716
Ticket System
If you encounter any OPS or technical problems when using the product, log in to Tencent Cloud's official website and submit a ticket as instructed. We will respond as soon as possible.
Ticket links:
Ticket submission: Submit a ticket
Querying ticket status: Ticket list
A ticket can have the following states:
Pending processing: the ticket is just submitted or has been received but not reviewed by the technical support team. You can submit more information for or close the ticket at this stage.
Processing: the technical support team has received and reviewed the ticket and is taking an action. You can submit more information for or close the ticket at this stage.
More information required: the technical support team has received and reviewed the ticket, but more information is required for processing it. You can close the ticket at this stage.
Note:
If you submit a ticket after providing more information again, it will move to the "pending processing" state.
Closed: the ticket is solved or closed by you before the technical support team takes an action
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