Terminating/Returning Instances
Last updated: 2025-09-19 10:38:59
Scenarios
If you no longer need a TDMQ for CKafka version instance, you can terminate and release it.
Prerequisites
The instance termination protection is not enabled. If it is on, please first disable it before performing the termination operation. For specific steps, refer to Configuring Instance Termination Protection.
The instance is running (Healthy/Alarm).
Operation Steps
Manual Return
For annual and monthly subscription instances that have not expired, you can choose manual termination. Directions:
1. Log in to the CKafka console.
2. Select Instance List in the left sidebar, then find the target instance after selecting a region.
Destroy single instance: Click More > Terminate/Return in the operation bar of the target instance.
Terminate multiple instances: Check all instances to be deleted, then click Terminate/Return in the top-left corner of the instance list.
3. Complete the authentication process in the pop-up window (WeChat Scan Code Verification, verify with verification code on cell phone) to ensure the correct person performs the operation.
4. Confirm the resources to be returned and read the refund rules in the termination pop-up window, then click View Refund Info.
5. On the unsubscription list page, carefully check the refund info of related instances, click Confirm Cancellation. After submission, the refund will be triggered and instances will be terminated.
Note:
Annual and monthly subscription instances will remain reserved for 7 days (status: isolated) after termination. During the isolation period, you can manually delete the instance completely or manually renew to restore it. If not renewed, the instance will be automatically terminated after 7 days. After destruction, all resources and metadata of the instance will be permanently deleted and unrecoverable. Back up data in advance.
An isolated instance cannot produce or consume data. Data stored in CKafka and its configuration will not be terminated. Expired messages will still follow the open-source Kafka mechanism and be automatically deleted.
Refund instructions, please see Refund Instructions.
Automatic termination upon expiration/overdue payment
Subscription instances can be retained in the CKafka console for up to 7 calendar days after expiration/overdue payment. Complete renewal within 7 days to continue using the service. For details, see Instructions on Arrears.
If your CKafka instance is not renewed within 7 days (including the 7th day) after expiration, the system will release resources within approximately 24 hours upon expiry. Data in the expired instance will be erased and unrecoverable.
Terminating an instance.
After a monthly subscription instance is manually terminated or automatically terminated due to expiration/arrears, it will be retained in the CKafka console for 7 days in an isolated status. After 7 days (including the 7th day), it will be completely released. During this period, you can choose to delete the instance directly and permanently.
Note:
After deletion, all data will be cleared and cannot be restored. Please back up your data in advance.
1. Log in to the CKafka console.
2. Select Instance List in the left sidebar, find the target instance after selecting a region, then click on the operation bar More > Terminate/Return.
3. In the pop-up window for confirming termination, click Submit to completely terminate the instance.
For pay-as-you-go instances, you can directly terminate the instance from the console.
Note:
Completely terminating an instance will immediately remove it from the account instance list. The instance will no longer be restored through renewal or other methods.
- After destruction, all data will be erased and unrecoverable. Back up data in advance.
1. Log in to the CKafka console.
2. Select Instance List in the left sidebar, then find the target instance after selecting a region.
Destroy single instance: Click More > Terminate/Return in the operation bar of the target instance.
Terminate multiple instances: Check all instances to be deleted, then click Terminate/Return in the top-left corner of the instance list.
3. Complete the authentication process in the pop-up window (WeChat Scan Code Verification, verify with verification code on cell phone) to ensure the correct person performs the operation.
4. After confirming the destruction details in the pop-up window for terminating the instance, click Next, then click Confirm Destruction in the pop-up window for confirming termination to destroy the instance.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No
Feedback