Gone are the days when you need to connect with clients, teammates, family, and friends over the phone. With the robust development of 5G, cloud computing, and Internet technologies, we now live in a digital-first, rapidly evolving world where every communication is expected to be fast and instant.

The world’s shift to a digital-first model means that consumers now expect accessibility anytime and anywhere when they engage with organizations. The pandemic has spurred the use of real-time audio and video globally as organizations shifted to digital-first engagements to stay connected with consumers and customers.

As the pandemic drastically underscores the importance of real-time communications, users are also anticipating a more digitalized and more real-time experience with crystal clear requirements in terms of audio and video technologies. All the requirements pose new challenges for audio and video processing, encoding and decoding, transmission, and large-scale concurrency. This is how Tencent Real-Time Communication (TRTC) can help to address these ever-growing demands and challenges in today’s world.

In this whitepaper, we will introduce how developers and entrepreneurs can build high-performing and cost-effective real-time communication platforms through TRTC, explaining how it can address the pain points faced by companies from different sectors in terms of delivering interactive live streaming solutions. We will also share customer success stories.