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Renewal Guide

Last updated: 2023-12-01 10:11:17

You can renew your prepaid plans (Personal/Basic/Standard) manually before the expiration time, or enable auto-renewal for the plans. You can renew the plan in the Billing Center or EdgeOne console.
For steps to renew in Billing Center > Renewal Management, see Renewal.
To manage renewals in EdgeOne console > Plan Management, see the instructions below.
Note:
If the current resource is out of service, you need to manually enable the site after renewal to restore business services.
Manual Renewal
You can manually renew a single plan or multiple plans in a batch.
Single Plan
Multiple Plans
1. Log in to the EdgeOne console and select Plan Management on the left sidebar.
2. On the page that appears, select a plan to renew and click Renew now.
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3. In the pop-up window, select the renewal period, agree to the service terms, and click OK. 
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4. On the confirmation page, select the box that says Use promo voucher if there's any, and click Submit Order. 
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5. When the order is submitted, select a payment method and pay fees.
1. Log in to the EdgeOne console and select Plan Management on the left sidebar.
2. On the page that appears, select plans to renew and click Batch renew. See the figure below:
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3. In the pop-up window, select the renewal period, agree to the service terms, and click OK. See the figure below:
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4. On the confirmation page, select the box that says Use promo voucher if there's any, and click Submit Order. 
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5. When the order is submitted, select a payment method and pay fees.
Auto-Renewal
You can enable auto-renewal to have the plans renewed automatically. Once a plan has auto-renewal enabled, it will automatically renew for one month before the expiration date. Make sure you have sufficient account balance, otherwise the auto-renewal will fail. The following steps describe how to enable auto-renewal:
Single Plan
Multiple Plans
1. Log in to the EdgeOne console and select Plan Management on the left sidebar.
2. On the page that appears, select a plan to auto-renew and toggle on the switch 
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3. In the pop-up window, check the price and click OK.
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4. When the auto-renewal is successful, a message pops up in the top right corner and the toggle changes to 
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1. Log in to the Tencent Cloud EdgeOne console and select Plan Management on the left sidebar.
2. On the page that appears, select plans and toggle on auto-renewal.
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3. In the pop-up window, check the price and click OK.
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Note:
You can Delete plans if you don’t want to enable Auto-renewal for them.
4. When the auto-renewal is successful, a message pops up in the top right corner and the toggle changes to 
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Note
If Auto-renewal is enabled, plans are automatically renewed 1 day before the expiration date.
If the account balance/credit is not enough for the renewal, the system retries renewing until it is successful or the plan is terminated.
To batch enable/disable Auto-renewal, the auto-renewal setting of all selected plans must be the same.
Related Documents
﻿Overdue Payments and Service Suspension﻿