tencent cloud

All product documents
Upgrading GRID Driver
Last updated: 2024-02-06 14:50:17
Upgrading GRID Driver
Last updated: 2024-02-06 14:50:17

Background

After July 31, 2023, NVIDIA will no longer provide technical support for the old-version GRID License Server. Additionally, the old-version GRID License purchased by Tencent Cloud will expire on March 30, 2024. To prevent your operations from being impacted by the expiration of the driver, we suggest upgrading your current GRID driver to GRID 16 which is supported by the new-version GRID License Server.
Note:
For more information on NVIDIA's discontinuation of technical support for the old-version GRID License Server, see: NVIDIA Virtual GPU Software License Server End of Life Notice.

Expiration Date

March 30, 2024.

Scope of Impact

1. Starting from March 30, 2024, you will no longer be able to use GRID11 and GRID13 drivers.
2. Starting from February 26, 2024, you can only purchase new rendering instances with a GRID16 driver for Cloud GPU Service.
The range of common image models to be updated in this GRID driver upgrade is shown in the table below:
Instance

Type of GPU

Offline Image

Replacement Image

GNV4v
NVIDIA A10
Windows Server 2019 IDC 64-bit Chinese GRID13
Windows Server 2019 IDC 64-bit Chinese GRID16.2
Windows Server 2022 IDC 64-bit Chinese GRID16.2
GNV4
NVIDIA A10
Windows Server 2019 IDC 64-bit Chinese Version GRID13
GN7vw
NVIDIA Tesla T4
CentOS 8.0 64-bit GRID11.1 Ubuntu 20.04 LTS 64-bit GRID 11.1 Windows Server 2019 IDC 64-bit Chinese GRID11.1
TencentOS Server 3.1 (TK4) GRID16.2
Ubuntu Server 20.04 LTS 64-bit GRID16.2
Ubuntu Server 22.04 LTS 64-bit GRID16.2
Windows Server 2019 IDC 64-bit Chinese GRID16.2 Windows Server 2022 IDC 64-bit Chinese GRID16.2
Note:
The public image of GRID 16.2 is expected to be released on February 26, while the GRID 11 and 13 images will be discontinued.

Upgrade Plan

The upgrade plan varies depending on the instance type and specification. For operation steps, see Upgrade GRID 16 Driver.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback

Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon