- News and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Console Guide
- API Documentation
- SMTP Documentation
- Webhook Documentation
- Email Sending Restrictions
- FAQs
- Contact Us
- News and Announcements
- Product Introduction
- Purchase Guide
- Getting Started
- Console Guide
- API Documentation
- SMTP Documentation
- Webhook Documentation
- Email Sending Restrictions
- FAQs
- Contact Us
What is a dedicated IP?
Independent IP is a value-added service for Tencent Cloud email push and is exclusive to paying customers.
Use an independent IP to avoid interference from other users' sending emails, protect the reputation of the sending domain name and IP, and improve the email arrival rate.
How much does a dedicated IP cost?
The unit price is: US$120/piece/month. Using the monthly post-payment model, Tencent Cloud will deduct fees based on the number of independent IPs configured and enabled under your account in the previous month at the beginning of each month. Please see the price description for details.
How many independent IPs need to be purchased?
Tencent Cloud's email push service provides independent IP services. If conditions permit, independent IP services can be activated to improve email arrival rates.
The number of sending IPs is estimated based on the user's sending volume. The usual experience value is that one sending IP can bear the performance load of the maximum number of sending messages in an instant of 5W, plus disaster recovery is taken into account (referring to the binding of the sending IP In case of abnormal situations such as machine crash, hardware failure and unavailability, at least 2 hot backups can be automatically switched and will not interrupt the user's business). It is generally recommended to purchase at least 2. If the user does not care about the disaster recovery situation, and the volume of sending letters is small, the frequency of sending letters is low, and the user is relatively cost-sensitive, he or she can only purchase one.
How to buy independent IP?
1. Activate independent IP service
2. After the activation is successful, submit a ticket to apply for the configuration of independent IPs, and the system will deduct fees in the next month based on the actual number of independent IPs configured.
2.1 Currently, you can only submit a ticket to apply for configuration.
2.2 When applying, you need to provide: the usage region, AppId or UIN, the number of independent IPs, the sending domain name to use independent IP, the receiving domain name to use independent IP (optional), and confirmation of knowing the independent IP price description.
3. The time required from application to formal entry into force:
3.1. If the independent IP resource pool is sufficient, it normally takes 30 minutes to 2 hours to configure it and publish it online to take effect. You can click on the independent IP management page to view the configuration details.
3.2. If the resource pool IP is used up, it will take longer. Because it needs to be warmed up, it may take 2 to 4 weeks.
If you need to add an independent IP, how to add it?
When applying, you need to provide: the usage region, AppId or UIN, the number of independent IPs, the sending domain name to use independent IP, the receiving domain name to use independent IP (optional), and confirmation of knowing the independent IP price description.
Note:
Supports application for up to 3 independent IPs per month.
Independent IP resources need to be pre-heated and prepared in the background in advance. When there is insufficient inventory, it usually takes 2-4 weeks.
Does independent IP support deactivation?
Note:
Deactivation of independent IP: The fee for the deactivation month will still be calculated based on the actual number of days used in the month and will be reflected in the bill on the 1st of the following month.
Yes
No
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