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Querying Push Records

Last updated: 2024-01-16 17:31:40

    Overview

    This document describes how to query push records (containing the message ID, title, content, sending time, and operation information) in the Tencent Push Notification Service console.

    Directions

    1. Log in to the Tencent Push Notification Service console, and click Message Management > Task List in the left sidebar.
    2. On the task list page, click View Details. (Currently, only push records within the last month are saved.)
    
    
    3. On the Detailed Data page, the data from each push process is displayed in funnel format. Android and iOS data funnels are different.
    Android terminals:
    
    Tencent Push Notification Service channel
    Attempted: Of available devices in the push target devices, the number of valid devices that have connected to the server within 90 days and enabled the application's notification bar messages. Sent To: Number of available devices to which the message was successfully delivered through the Tencent Push Notification Service channel out of the attempted devices.
    Reached: Number of devices that received the message.
    Clicked: Number of devices on which the message was clicked.
    Cleared: Number of devices on which the notification was dismissed
    Reach Rate: Reached/Sent to.
    Click Rate: Clicked/Reached.
    Vendor channel
    Attempted: Total number of devices through the vendor channel with the notification bar enabled in the push target devices.
    Sent To: Pushed to vendor server and the server returned success.
    Reached: Number of devices that received the message.
    Clicked: Number of devices on which the message was clicked.
    Reach Rate: Reached/Sent to.
    Click Rate: Clicked/Reached.
    Note:
    1. The number of "cleared" messages cannot be returned for vendor channels.
    2. The arrival data is for reference only. For the Huawei and Meizu channels, you need to configure the arrival callback by yourself. For more information, see Acquisition of Vendor Channel Arrival Receipt.
    Push time analysis
    
    According to different time dimensions after the push task is started:
    By minute: Number of unique devices for each metric per minute within one hour.
    By hour: Total number of devices for each metric per hour within 24 hours or 72 hours.
    By different metrics:
    Sent To: Number of devices to which the message is successfully delivered in the specified period.
    Reached Devices: Number of devices that received the push message within a specified period.
    Clicked: Number of devices on which the push message was clicked within a specified period.
    Cleared: Number of devices on which the notification was dismissed within a specified period.
    Note:
    1. The "Cleared" metric is only supported for the Tencent Push Notification Service channel.
    2. Push time analysis is not supported for single-device/account pushes or device/account list pushes.
    3. The statistics of timeliness metrics are slightly ahead of the statistics in the push funnel, and it is normal if you see small differences in the pushing process.
    iOS:
    
    
    Tencent Push Notification Service channel:
    Attempted: Available devices in the push target devices (excluding devices with the notification bar disabled).
    Sent To: Actual number of messages successfully delivered by the device through the Tencent Push Notification Service channel.
    Reached: Number of unique devices that received push messages.
    Clicked: Number of devices on which the message was clicked.
    Click Rate: Clicked/Reached devices.
    Note:
    If no click data is reported after the message is clicked in the notification bar, check whether the application is integrated with XGMTACloud.framework. -The Tencent Push Notification Service channel only takes effect in SDK for iOS 1.2.8.0 and above.
    
    
    APNs channel:
    Attempted: Available devices in the push target devices (excluding devices with the notification bar disabled).
    Sent To: Actual number of messages successfully delivered by the device through the APNs channel.
    Reached: Unique devices that received push messages (make sure you have completed the integration procedure. iOS 10 and below versions do not support this statistic item).
    Clicked: Number of devices on which the message was clicked.
    Click Rate: Clicked/Reached devices.
    Note:
    If no click data is reported after the message is clicked in the notification bar, check whether the application is integrated with XGMTACloud.framework.
    Push time analysis
    
    
    According to different time dimensions after the push task is started:
    By minute: Number of unique devices for each metric per minute within one hour.
    By hour: Total number of devices for each metric per hour within 24 hours or 72 hours.
    By different metrics:
    Sent To: Number of push messages sent to the APNs or Tencent Push Notification Service channel within a specified period.
    Reached Devices: Number of devices that received the push message within a specified period.
    Clicked: Number of devices on which the push message was clicked within a specified period.
    Note:
    1. Push time analysis is not supported for single-device/account pushes or device/account list pushes.
    2. The statistics of timeliness metrics are slightly ahead of the statistics in the push funnel, and it is normal if you see small differences in the pushing process.
    
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