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Arrears Explanation
Last updated: 2024-03-27 17:49:13
If your Tencent Cloud account is in arrears and both the gifted quota and the effective resource packages in monthly feature fee for TIW have been exhausted, your service will be suspended 24 hours after your account becomes overdue. Services will be reinstated once your account regains a positive balance.
Upon receipt of an overdue payment notice, promptly proceed to the Topup Center in the console to top up your account, thereby avoiding any potential disruption to your operations.
If you have any inquiries regarding specific billing items, refer to Product Pricing for detailed explanations and rules pertaining to each item on the bill.
You can self-configure notifications for overdue payments through the balance alarm feature available in the Billing Center. Consult the Balance Notifications for further information.
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