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Purchase Guide

Last updated: 2024-12-26 17:04:54

    Billing Overview

    Tencent LearnShare Professional Version adopts annual subscription, for at least 1 year. After purchase, you can access the modules for the 3 major scenarios, namely, enterprise training, knowledge management, and corporate culture, as well as the features such as documentation, trainings, exams, voting, and LeAsk, achieving a one-stop intelligent learning community for enterprise management.
    To further enhance employee efficiency, you can further purchase the Tencent LearnShare AI Assistant that is available 24/7 to help improve knowledge productivity in scenarios such as knowledge creation, content generation, and Q&A.
    Notes:
    The purchase of the Tencent LearnShare AI Assistant should be made after the purchase of the Tencent LearnShare Professional Version. To place an order successfully, the number of licenses and purchased duration of the AI Assistant should be the same with the Professional Version.
    For different license ranges, the storage space and data usage configurations are as follows:
    Number of Licenses
    Storage Space and Data Usage Description
    30-200 licenses
    500 GB storage space and 5 TB data usage
    201-500 licenses
    1 TB storage space and 10 TB data usage
    501-1000 licenses
    2 TB storage space and 20 TB data usage
    1001-2000 licenses
    3 TB storage space and 30 TB data usage
    > 2001 licenses
    5 TB storage space and 50 TB data usage

    Notes

    The Code is the unique identifier of your LearnShare service. Without it, you will be unable to place orders.
    Ensure that you have already purchased the Tencent LearnShare Professional Version when purchasing the Tencent LearnShare AI Assistant, otherwise, the order cannot be placed.
    Refund request without a reason is not supported after the purchase. Please purchase with caution. If you encounter any problems during the purchase process, you may contact customer service.

    Purchase Methods

    1. Register in Tencent LearnShare Homepage, and then obtain the Code, the unique identifier, in LearnShare Admin console > Settings > Basic Info > Company Code.
    
    
    
    2. Visit the Tencent LearnShare Professional Version and the AI Assistant purchase pages to configure the specific purchase parameters.
    The Tencent LearnShare Professional Version purchase page is as follows:
    
    
    
    The Tencent LearnShare AI Assistant purchase page is as follows:
    
    
    
    3. After the order is successfully paid, LearnShare will automatically activate the purchased items.
    
    
    
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