tencent cloud

Feedback

PRIVACY POLICY MODULE

Last updated: 2024-12-26 17:07:50

    1. INTRODUCTION

    This Module applies if you use Tencent LearnShare (“Feature”). This Module is incorporated into the privacy policy located at (“Privacy Policy”). Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.

    2. CONTROLLERSHIP

    The controller of the personal information described in this Module is as specified in the Privacy Policy.

    3. AVAILABILITY

    This Feature is available to users in Singapore, Thailand and Indonesia.

    4. HOW WE USE PERSONAL INFORMATION

    We will use the information in the following ways and in accordance with the following legal bases:
    Personal Information
    Use
    Legal Basis
    Account Information: Your enterprise name, organizational structure, enterprise logo (to the extent such data qualifies or contains any personal data).
    We only process this data for the purposes of providing the Feature to you and your end users.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature.
    User Device Information: User Device Information: device-related information (such as device model, operating system version, operating system name), device location-related information (including IP address).
    We only process this data for the purposes of providing the Feature to you, including to ensure the normal operation and functioning of the Feature.
    This data is also processed by our Application Performance Management and Cloud Log Service features.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature, and it is in our legitimate interests to improve and optimize our services.
    Log Data: Method, type and status of access to the network, network quality data, operation logs (such as functional operations during the use of the Feature), service log information (such as website information you view on the Feature and service failure information).
    We use this information to ensure the Feature functions as required, and to improve and optimize our services.
    This data is also processed by our Cloud Log Service feature.
    We process this information as it is necessary for us to perform our contract with you to provide the Feature, and it is in our legitimate interests to improve and optimize our services.

    5. HOW WE DISCLOSE AND STORE YOUR PERSONAL INFORMATION

    As specified in the Privacy Policy.

    6. DATA RETENTION

    We will retain personal information in accordance with the following:
    Personal Information
    Retention Policy
    Account Information
    Stored for up to 180 days after the Use we describe in the above is fulfilled; or within 30 days if you request to delete the data.
    User Device Information
    Stored for up to 180 days after the Use we describe in the above is fulfilled; or within 30 days if you request to delete the data.
    Log Data
    Stored for up to 180 days after the Use as we describe in the above is fulfilled; or within 30 days if you request to delete the data.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support