tencent cloud

All product documents
eKYC
DocumentationeKYCFAQs
FAQs
Download PDF
Last updated: 2022-06-09 15:51:34
FAQs
Last updated: 2022-06-09 15:51:34
Download PDF

Backend FAQs

What is the limit on concurrent API calls?

The default QPS is 5 calls/sec. If this does not meet your needs, you can contact us to increase the limit.

Resource passing FAQs

SDK integration FAQs

What should I do if "Invoke-customs are only supported starting with Android O (--min-api 26)" appears?

Add the following configuration to the build.gradle file:
 // Java 1.8 is supported
 compileOptions {
     sourceCompatibility JavaVersion.VERSION_1_8
     targetCompatibility JavaVersion.VERSION_1_8
 }

What should I do if there is a resource exception caused by the obfuscation tool AndResGuard used by the integrator?

  Add the following obfuscation configuration:
    // for HuiYanSDK
    "R.string.ocr_*",
    "R.string.rst_*",
    "R.string.net_*",
    "R.string.msg_*",
    "R.string.fl_*",

Errors on devices with an earlier version of system

// Vector diagrams for earlier versions
implementation 'androidx.vectordrawable:vectordrawable:1.1.0'

You need to update the support dependencies to the latest version (v28.0.0):
implementation 'com.android.support:appcompat-v7:28.0.0'

// A component library compatible with vector diagrams for earlier versions
implementation 'com.android.support:support-vector-drawable:28.0.0'
implementation 'com.android.support:animated-vector-drawable:28.0.0'

Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback

Contact Us

Contact our sales team or business advisors to help your business.

Contact Us
Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

Submit a Ticket
7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon