tencent cloud

All product documents
Automatic Speech Recognition
DocumentationAutomatic Speech RecognitionFAQsAPI and SDK
API and SDK
Download PDF
Last updated: 2024-11-27 09:28:55
API and SDK
Last updated: 2024-11-27 09:28:55
Download PDF

What should I do if HTTP requests to ASR APIs return an authentication failure?

Check whether your parameters are uploaded correctly against the parameter table. For quick connection, we recommend you use the SDK provided at our official website.

What should I do if a recognition result error is reported due to invalid URL in ASR?

The URL you provide must be a public network URL accessible by Tencent Cloud. You can use Tencent Cloud COS to store audio files and use relevant URLs. You also need to check whether the firewall is blocking access, whether the URL is at a private IP, and whether the audio files stored at other service providers can be downloaded by Tencent Cloud properly.

What should I do if "Unregistered AppId" is reported during ASR API call?

You are not registered yet. To use ASR, you must activate it first as instructed in Getting Started.

Do ASR APIs have restrictions on the sample rate of audio files?

APIs don't restrict the sample rate of audio files, but if the sample rate is non-compliant, the recognition effect will be compromised.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback

Contact Us

Contact our sales team or business advisors to help your business.

Contact Us
Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 available.

Submit a Ticket
7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon