1. INTRODUCTION
This Module applies if you use the Automatic Speech Recognition feature (“Feature”). This Module is incorporated into the privacy policy located at Privacy Policy. Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.
2. CONTROLLERSHIP
The controller of the personal information described in this Module is as specified in the Privacy Policy.
3. AVAILABILITY
This Feature is available to users globally, but primarily intended for users located in the same country/region as the selected service region for optimal performance.
4. HOW WE USE PERSONAL INFORMATION
We will use the information in the following ways and in accordance with the following legal bases:
| Personal Information | Use | Legal Basis |
|---|---|---|
| Monitoring Data: APPID, interface name, result, Call ID, start and end call time, region, fee, interface call volume | We use this information for the purpose of providing the Feature to you, and for troubleshooting and performance analysis. Please note that this data is collected by, and stored in, our Cloud Monitor feature. |
We process this information as it is necessary for us to perform our contract with you to provide the Feature. |
| Operation Log: APPID, Call ID, timestamp, single step debugging information, desensitization request and response | We use this information to ensure the Feature functions as required and to analyze the reasons for errors or failures and troubleshoot such problems. Please note that this data is collected by, and stored in, our Cloud Log Service feature. |
We process this information as it is necessary for us to perform our contract with you to provide the Feature. |
5. HOW WE STORE AND SHARE PERSONAL INFORMATION
As specified in the Privacy Policy.
6. HOW WE SHARE PERSONAL INFORMATION
As specified in the Privacy Policy.
7. DATA RETENTION
We will retain personal information in accordance with the following:
| Personal Information | Retention Policy |
|---|---|
| Monitoring Data | Stored for 2 months. |
| Operation Log | Stored for 7 days. |
Yes
No
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