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DocumentationCustomer Identity and Access ManagementOperation GuideUser managementFreezing or locking users
Freezing or locking users
Last updated: 2023-12-22 11:42:08
Scenarios
After adding users, you can lock or freeze a user to block the user from logging in to the Customer Identity and Access Management (CIAM) console.
Steps
Locking a user
1. Log in to the CIAM console and select User management -> User management in the left navigation pane.
2. On the User management page, click Lock user in the operation column.
3. In the confirmation window displayed, click OK to lock the user. Then, the user cannot log in to the console.
Note:
If a user is locked by an administrator, the user can be unlocked only by an administrator.
If a user is locked after too many failed login attempts, the user will be automatically unlocked according to the unlock policy.
Freezing a user
1. Log in to the CIAM console and select User management -> User management in the left navigation pane.
2. On the User management page, click Freeze user in the operation column.
3. In the confirmation window displayed, click OK to freeze the user. Then, the user cannot log in to the console.
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