tencent cloud

Feedback

Video Stream

Last updated: 2024-12-06 17:57:44

    What encoding formats are used?

    CAR uses H.264 encoding by default. In terminals supporting H.265, both H.265 and H.264 encoding will be used in an adaptive manner.

    Why does the application window on end-users' devices appear incomplete?

    You can troubleshoot as follows:
    Check whether only one application is started and whether the window size exceeds the cloud server desktop size.
    Check whether a process with the same class name and window name as those of the specified application existed during startup. The temporary process might be captured.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support