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错误码

最后更新时间:2023-07-03 17:18:38
本文描述腾讯云eKYC产品的所有服务错误码与对应计费关系(是否计费列中“N”代表“否”,“Y”代表“是”):

公共错误码(所有服务共用)

错误码
描述
是否计费
InvalidParameter
Invalid parameter.
N
InvalidParameterValue.BizTokenIllegal
BizToken illegal.
N
InvalidParameterValue.BizTokenExpired
BizToken expired.
N
UnauthorizedOperation.Nonactivated
The service has not been activated.
N
UnauthorizedOperation.Activating
The service is activating
N
UnauthorizedOperation.ActivateError
The service has not been activated.
N
UnauthorizedOperation.Arrears
The account is in arrears.
N
OperationDenied
Operation denied
N
UnauthorizedOperation.NonAuthorize
Identity verification has not been completed for the account.
N
UnauthorizedOperation
Unauthorized operation.
N
FailedOperation.ImageSizeTooLarge
Image size too large
N
InternalError
Internal error
N
以下是eKYC子产品的错误码列表信息:

活体人脸比对(移动端H5)错误码

错误码
描述
是否计费
0
Success
Y
1
Invalid parameter
N
2
Incorrect parameter value
N
3
Bad request
N
4
Internal service error
N
8
Internal service error
N
9
Internal service error
N
10
Internal service error
N
11
Internal service error
N
14
Verification has been completed
N
15
Token expired
N
16
Retry limit has been reached
N
202
Failed to get video
N
1001
Failed to call the liveness engine
N
1002
Suspected spoofed recording.
N
1003
Real person detection failed
N
1004
Face detection failed
N
1005
Liveness detection failed
N
1101
No sound is detected
N
1102
The face is not fully exposed
N
1103
Speech recognition failed
N
1104
The video format is incorrect
N
1105
Failed to pull the video. Please try again
N
1106
The volume of the video is too low试
N
1107
The video is empty or its size is inappropriate. The recording duration should be about 6 seconds
N
1108
The video definition is too low
N
1109
The lip movement range is too small
N
1201
The lighting is too dim
N
1202
The lighting is too strong
N
1203
The face is too close to the screen
N
1204
The face is too far right from the screen
N
1205
The face is too far from the screen
N
1206
The face is too far left from the screen
N
1207
No motions of eye closing are detected
N
1208
The first motion is not detected
N
1209
No motions of mouth opening are detected
N
1210
Failed to detect a full face
N
1301
Real person detection failed
N
1302
Real person detection did not reach the passing standard
N
1303
The video is too short. Please capture a video longer than 2 seconds
N
2001
Error calling the comparison engine
N
2004
The image passed in is too large or too small
N
2010
Multiple faces are detected
N
2011
Real person comparison failed
N
2012
Failed to detect a full face
N
2013
No faces are detected
N
2014
The resolution of the image passed in is too low. Please upload a new one
N
2015
Comparison failed
N
2016
The comparison similarity did not reach the passing standard
Y
1401
face reflect liveness detect failed
N

活体人脸比对(App SDK)错误码

错误码
描述
是否计费
0
Succeeded
Y
1001
System error
N
1004
Liveness detection and face comparison failed
N
2004
The image passed in is too large or too small
N
2012
Several faces were detected
N
2013
No face was detected, or the face detected was incomplete
N
2014
The image resolution is too low or the quality does not meet the requirements
N
2015
Face comparison failed
N
2016
The similarity did not reach the standard passing threshold
Y
-999
The verification process wasn't finished
N

活体人脸比对(纯API)错误码

错误码
描述
是否计费
Success
Success
Y
FailedOperation.CompareLowSimilarity
The comparison similarity did not reach the passing standard.
Y
FailedOperation.ActionCloseEye
No motions of eye closing are detected.
N
FailedOperation.ActionFaceClose
The face is too close to the screen.
N
FailedOperation.ActionFaceFar
The face is too far from the screen.
N
FailedOperation.ActionFaceLeft
The face is too far left from the screen.
N
FailedOperation.ActionFaceRight
The face is too far right from the screen.
N
FailedOperation.ActionFirstAction
No movement is detected.
N
FailedOperation.ActionLightDark
The lighting is too dim.
N
FailedOperation.ActionLightStrong
The lighting is too strong.
N
FailedOperation.ActionNodetectFace
Failed to detect a full face.
N
FailedOperation.ActionOpenMouth
No motions of mouth opening are detected.
N
FailedOperation.CompareFail
Comparison failed.
N
FailedOperation.CompareSystemError
Error calling the comparison engine API.
N
FailedOperation.DownLoadError
File download failed.
N
FailedOperation.DownLoadTimeoutError
File download timed out.
N
FailedOperation.LifePhotoDetectFaces
Multiple faces are detected.
N
FailedOperation.LifePhotoDetectFake
Real person comparison failed.
N
FailedOperation.LifePhotoDetectNoFaces
Failed to detect a full face.
N
FailedOperation.LifePhotoPoorQuality
The resolution of the image passed in is too low. Please upload a new one.
N
FailedOperation.LifePhotoSizeError
The image passed in is too large or too small.
N
FailedOperation.LipFaceIncomplete
The face is not fully exposed.
N
FailedOperation.LipMoveSmall
The lip movement range is too small.
N
FailedOperation.LipNetFailed
Failed to pull the video. Please try again.
N
FailedOperation.LipSizeError
The video is empty or its size is inappropriate. The recording duration should be about 6 seconds.
N
FailedOperation.LipVideoInvalid
The video format is incorrect.
N
FailedOperation.LipVideoQuaility
The video definition is too low.
N
FailedOperation.LipVoiceDetect
No sound is detected.
N
FailedOperation.LipVoiceLow
The volume of the video is too low.
N
FailedOperation.LipVoiceRecognize
Speech recognition failed.
N
FailedOperation.LivessBestFrameError
Face detection failed. Unable to extract the photo for comparison.
N
FailedOperation.LivessDetectFail
Liveness detection failed.
N
FailedOperation.LivessDetectFake
Suspected spoofed recording.
N
FailedOperation.LivessSystemError
Error calling the liveness engine API.
N
FailedOperation.LivessUnknownError
Video-based real person detection failed.
N
FailedOperation.SilentDetectFail
Real person detection failed.
N
FailedOperation.SilentEyeLiveFail
Eye detection failed.
N
FailedOperation.SilentFaceDetectFail
No face is detected in the video.
N
FailedOperation.SilentFaceQualityFail
Low face quality.
N
FailedOperation.SilentFaceWithMaskFail
A face mask is detected.
N
FailedOperation.SilentMouthLiveFail
Mouth detection failed.
N
FailedOperation.SilentMultiFaceFail
Multiple faces are detected in the video.
N
FailedOperation.SilentPictureLiveFail
The video might be spoofed.
N
FailedOperation.SilentThreshold
Real person detection did not reach the passing standard.
N
FailedOperation.SilentTooShort
The video is too short. Please capture a video longer than 2 seconds.
N
FailedOperation.UnKnown
Unknown internal error.
N
InvalidParameter
Invalid parameter.
N
InvalidParameterValue
Incorrect parameter value.
N
UnauthorizedOperation
Unauthorized operation.
N
UnauthorizedOperation.Arrears
The account is in arrears.
N
UnauthorizedOperation.NonAuthorize
Identity verification has not been completed for the account.
N
UnauthorizedOperation.Nonactivated
The service has not been activated.
N
UnsupportedOperation
Unsupported operation.
N

Identity Verification(App SDK)错误码

错误码
描述
是否计费
0
Success
Y
1001
Failed to call the liveness engine
Y
1004
Face detection failed
Y
2004
The image passed in is too large or too small
Y
2012
Failed to detect a full face
Y
2013
No faces are detected
Y
2014
The resolution of the image passed in is too low. Please upload a new one
Y
2015
Comparison failed
Y
2016
The comparison similarity did not reach the passing standard
Y

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