- Product Introduction
- Overview
- Product Specifications
- Service Catalog
- Service Scope
- Service Content
- Standard Service - Self-Service Channels
- Standard Service - Support Channels
- Standard Service - Response Time
- Standard Service - Third-Party Software Support
- Advanced Service - Infrastructure Event Management
- Advanced Service - Intelligent Inspection of Tencent Smart Advisor
- Advanced Service - Service Reports
- Advanced Service - Communication and Training
- Expert Service - Architectural Optimization
- Purchase Guide
- Product Introduction
- Overview
- Product Specifications
- Service Catalog
- Service Scope
- Service Content
- Standard Service - Self-Service Channels
- Standard Service - Support Channels
- Standard Service - Response Time
- Standard Service - Third-Party Software Support
- Advanced Service - Infrastructure Event Management
- Advanced Service - Intelligent Inspection of Tencent Smart Advisor
- Advanced Service - Service Reports
- Advanced Service - Communication and Training
- Expert Service - Architectural Optimization
- Purchase Guide
The service scope of the Partner Support Plan includes:
Consultation, troubleshooting, and usage support, and so on related to Tencent Cloud International Website products.
Consultation on and best practices of the use of Tencent Cloud International Website technology and solutions.
Consultation and troubleshooting assistance during the use of Tencent Cloud API and SDK.
Configuration guidance and troubleshooting assistance of relevant third-party software during the use of Tencent Cloud products.
The scope of the Partner Support Plan does not include:
Code development.
Maintenance of the customer's business system.
Routine operation services such as the installation, patch updates, testing, troubleshooting, and optimization of third-party software.
Yes
No
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