tencent cloud

All product documents
Domains
Privacy Policy
Last updated: 2022-07-11 09:57:19
Privacy Policy
Last updated: 2022-07-11 09:57:19

1. INTRODUCTION

This Module applies if you use Domains (“Feature”). This Module is incorporated into the privacy policy located at Privacy Policy Terms used but not defined in this Module shall have the meaning given to them in the Privacy Policy. In the event of any conflict between the Privacy Policy and this Module, this Module shall apply to the extent of the inconsistency.

2. CONTROLLERSHIP

The controller of the personal information described in this Module is as specified in the Privacy Policy.

3. AVAILABILITY

This Feature is available to users globally.

4. HOW WE USE PERSONAL INFORMATION

We will use the information in the following ways and in accordance with the following legal bases:
Personal Information
Use
Legal Basis
Log Data: records of change of domain name operations: DNS modifying records (list of domain name system changes, modifying history), record of domain name transfers between Tencent Cloud users, records of change of the domain name registrants
We use this information for the purpose of:
analyzing the reasons for errors or failures and troubleshoot such problems; and
recording your troubleshooting and information inquiries.
Please note that this data is backed up in our TencentDB for MySQL feature.
We process this information as it is necessary for us to perform our contract with you to provide the Feature.
DNS Log Data: Domain name resolution server information: DNS modifying records, record of domain name transfers between Tencent Cloud users, records of change of the domain name registrants
We use this information for the purpose of specifying the DNS server.Please note that this data is backed up in our TencentDB for MySQL feature and transmitted to the relevant Domain Name Registration Office to justify the DNS server.
We process this information as it is necessary for us to perform our contract with you to provide the Feature.
Domain Name Holder Information:: email, phone number, address
We use this information for the purpose of sending advertisements and marketing offers to you. Please note that this data is backed up in our TencentDB for MySQL feature.
We process this information with your consent.
Domain Name Information: duration in which domain name has been registered in your name, whether you have enabled automatic renewal, whether to select domain name preferential package, UIN, domain name, domain name holder information (domain name owner name, contact information including email, phone number, address, zip code)
We use this information for the purpose of recording your troubleshooting and information inquiries.Please note that this data is backed up in our TencentDB for MySQL feature.
We process this information as it is necessary for us to perform our contract with you to provide the Feature.

5. HOW WE STORE AND SHARE PERSONAL INFORMATION

As specified in the Privacy Policy. Additionally, your email, phone and address will be stored in our TencentDB for MySQL feature.

6. DATA RETENTION

We will retain personal information in accordance with the following:
Personal Information
Retention Policy
Log Data
Deleted within 45 days after your chosen domain name validity period ends and the validity period is not renewed within the 30-day grace period.
DNS Log Data
Deleted within 45 days after your chosen domain name validity period ends and the validity period is not renewed within the 30-day grace period.
Domain Name Holder Information
Deleted within 45 days after your chosen domain name validity period ends and the validity period is not renewed within the 30-day grace period.
Domain Name Information
Deleted within 45 days after your chosen domain name validity period ends and the validity period is not renewed within the 30-day grace period.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback

Contact Us

Contact our sales team or business advisors to help your business.

Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 available.

7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon