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Overdue Policies
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Last updated: 2024-01-09 12:00:35
Overdue Policies
Last updated: 2024-01-09 12:00:35
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Note:
If you are a customer of a Tencent Cloud partner, the rules regarding resources when there are overdue payments are subject to the agreement between you and the partner.

Service Suspension

When your Tencent Cloud account goes overdue, the following polices are applied to TEM resources under your account:
≤ 24 hours: The billing and running of all existing environments and instances remain normal.
＞ 24 hours and ≤ 7×24 hours: The billing and running of all existing environments remain normal. All instances stop running. You cannot create or modify environments and applications.
＞ 7×24 hours: All environments and applications under the account are terminated permanently. The billing stops.

Service Recovery

When the overdue payment is made, TEM service is recovered.
Environments and running instances are recovered automatically without any change.
Applications stopped need to be manually enabled again.
Terminated resources cannot be restored.
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