tencent cloud

Feedback

Appendix I: Result Code Dictionary

Last updated: 2024-07-18 18:22:24
    

    I. API Error Codes

    Code
    Meaning
    Measures
    0
    Success
    No
    -101000
    Internal system error
    Retry or contact the administrator to locate the issue.
    -101001
    Computing power is insufficient.
    Retry or contact the administrator to locate the issue.
    -101002
    Image downloading failed.
    Check whether the provided image URL can be accessed and downloaded.
    -101003
    The request for S3 failed.
    Retry or contact the administrator to locate the issue.
    100001/100003
    Request parameter errors (including incorrect parameter format and type, missing parameters, or lacking required parameters)
    Check the parameter format and type according to the API protocol.
    100002
    Parameter value error
    Check the parameter list according to the API protocol.
    100005
    Unauthorized operation
    Check if the session has the necessary permissions for the request.
    100008
    Exceeded quota limit
    The session exceeded the concurrency limit.
    100009
    The resource does not exist.
    Check whether the current permission scope is exceeded.
    110005
    The record already exists.
    Repeated requests are excessively rapid.
    110006
    The record does not exist.
    Check whether the requested session exists.
    110007
    The virtualmankey has expired.
    Check the validity period of the key associated with the root account.
    100013
    No valid hourly package was found or insufficient hourly package balance.
    Request or purchase the appropriate hourly package.
    100015
    The digital human avatar has expired.
    Apply for an extension of the avatar.
    100016
    No avatar assets were found.
    Check whether the VirtualmanKey being used is valid.
    801000
    The calling remote service has an exception.
    Retry or contact the administrator to locate the issue.
    801002
    The remote service call returned an abnormal status code.
    Retry or contact the administrator to locate the issue.
    801004
    Operations are too frequent. Please try again later.
    Avoid submitting multiple tasks at the same time.
    801005
    The text failed to pass the security verification.
    Check whether the SSML contains sensitive information.
    

    II. Audio and Video Production Result Error Codes

    Code
    Meaning
    Measures
    0
    Success
    No
    801000
    Internal system error
    Retry or contact the administrator to locate the issue.
    801001
    Database operation error
    Retry or contact the administrator to locate the issue.
    801002
    Error in calling remote service
    Retry or contact the administrator to locate the issue.
    801003
    Task production exceeded the retry limit.
    Retry or contact the administrator to locate the issue.
    801004
    Task production encountered a crash.
    Retry or contact the administrator to locate the issue.
    801006
    Operation on S3 failed.
    Retry or contact the administrator to locate the issue.
    801007
    Task execution timeout.
    Retry or contact the administrator to locate the issue.
    801009
    Parameter error
    Check whether the parameters in FailMessage meet the API requirements.
    801010
    Retrieving the URL resource failed.
    Check whether the provided URL resource can be accessed and downloaded.
    801012
    Task parameter parsing failed.
    Retry or contact the administrator to locate the issue.
    801014
    Downloading subtitle files/downloading generated video failed.
    Retry or contact the administrator to locate the issue.
    801015
    Uploading files to the specified S3 failed.
    Check whether the provided VideoStorageS3Url and SubtitleStorageS3Url are available.
    801401
    Audio production. Parsing task parameters in audio production failed.
    Retry or contact the administrator to locate the issue.
    801402
    Audio production. Creating local files in audio production failed.
    Retry or contact the administrator to locate the issue.
    801403
    Audio production. Receiving audio data in audio production failed.
    Retry or contact the administrator to locate the issue.
    801404
    Audio production. A business exception occurred while receiving audio data in audio production.
    Retry or contact the administrator to locate the issue.
    801405
    Video production. Parsing task parameters in video production failed.
    Retry or contact the administrator to locate the issue.
    801503
    Video production. Invocationing remote services in video production failed.
    Retry or contact the administrator to locate the issue.
    801507
    Video production. Converting the resolution of input images or other resources in video production failed.
    Retry or contact the administrator to locate the issue.
    801508
    Video production. Obtaining the number of frames for a specified Avatar video clip in video production failed.
    Retry or contact the administrator to locate the issue.
    801509
    Video production. Check whether the number of input frames in a Avatar conforms to requirements in video production.
    Check whether StartIdx and EndIdx conform to the API definition.
    801510
    Video production. The audio driver file duration verification failed in video production.
    Check the audio drive file, retry, or contact the administrator to locate the error.
    Contact Us

    Contact our sales team or business advisors to help your business.

    Technical Support

    Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

    7x24 Phone Support