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- Legal
- Terms of Service
- Privacy Policy
- Data Processing and Security Agreement
- Customer Security Assessment Policy and Guidelines
- Acceptable Use Policy
- Copyright Policy
- Notification Policy
- Service Specific Terms
- General Service Level Agreement
- Service Level Agreements
- Computing
- Container and Middleware
- Storage
- Database
- Networking
- CDN and Communication
- Media Services
- Security
- Big Data
- Face Recognition
- AI and Machine Learning
- Enterprise Applications
- Office Collaboration
- Industry Applications
- Developer Services
- DSA Single Point of Contact
- Information Requests Europe
- Information Requests North-America
- Information Requests South-Korea
- Information Requests Rest of World
- Privacy FAQs
- Cookies Policy
- Event Registration Instructions
DSA Single Point of Contact for EU Commission and Member State Authorities
In compliance with Article 11 of the DSA, we have designated a specific channel for communications regarding the DSA with relevant regulatory bodies. All such authorities should direct their DSA related inquiries and correspondence to dsa.enquiries@global.tencent.com.
The email address serves as the single electronic point of contact for the European Commission, Member States’ Authorities, and the European Board for Digital Services concerning the DSA.
For effective communication, we request that all messages to this address include the following information:
In the subject line and body of the email, the name of the relevant online service/product in which the communications relate to (if applicable) ;
The sender’s full name;
The designation of the EU-based authority they represent;
A contact email affiliated with the respective authority for any necessary follow-up.
Preferred language(s) for communication: English (or Dutch if preferred).
DSA Single Point of Contact for users
In compliance with Article 12 of the DSA, our designated electronic single point of contact for users in the EU is: dsa.reach-us@global.tencent.com.
Illegal Content Complaint Form
Please check the following link for Illegal Content Complaint Form on Tencent Cloud International Portal:
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