tencent cloud

All product documents
Game Multimedia Engine
DocumentationGame Multimedia EngineFAQBilling
Billing
Download PDF
Last updated: 2024-01-18 15:16:53
Billing
Last updated: 2024-01-18 15:16:53
Download PDF

Voice Chat

How is GME voice chat service billed?

GME voice chat supports pay-as-you-go billing mode. It is billed by the duration of audio generated and settled on a daily basis.

When does the billing of the voice chat start?

The voice duration starts when the EnterRoom API is called for room entering and stops when the ExitRoom API is called for room exiting.

Does the initialization incur fees?

No.

Is the data generated in SDK initialization collected to DAU?

No. The data is not collected to DAU as the initialization is not over GME servers.

Will the billing continue if the client is disconnected from the server when using the voice chat?

In case the client is disconnected when using the voice chat, then:
1. The server keeps a heartbeat connection with the client. If the heartbeat pauses for 90 seconds, the server will remove the client and the billing will stop.
2. If the client process is not ended, the client keeps trying to reconnect to the server for 60 minutes. If the process is ended, it does not try to reconnect.

Are there any differences among the billing of three GME sound qualities (smooth, standard, and HQ)?

No. The voice quality does not affect the billing.

Speech-to-text Conversion

What are the billing modes for GME voice message and speech-to-text conversion services?

The GME voice message and speech-to-text conversion services are billed by voice message DAU. For more information, please see Daily Pay-as-You-Go Billing Mode.
Was this page helpful?
You can also Contact Sales or Submit a Ticket for help.
Yes
No

Feedback

Contact Us

Contact our sales team or business advisors to help your business.

Contact Us
Technical Support

Open a ticket if you're looking for further assistance. Our Ticket is 7x24 available.

Submit a Ticket
7x24 Phone Support
Hong Kong, China
+852 800 906 020 (Toll Free)
United States
+1 844 606 0804 (Toll Free)
United Kingdom
+44 808 196 4551 (Toll Free)
Canada
+1 888 605 7930 (Toll Free)
Australia
+61 1300 986 386 (Toll Free)
EdgeOne hotline
+852 300 80699
More local hotlines coming soon