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Global SMS Statistics

Last updated: 2024-01-18 16:24:26
    Log in to the SMS console and select Business Statistics > Global SMS on the left sidebar. Then, you can view the details of Global SMS delivery, delivery records, and failure analysis within a specified time period. Click Export Data on each page to download the corresponding data table.

    Data Overview

    On the Data Overview page, you can specify an application or template to precisely filter and view the SMS delivery details for today, yesterday, the last 7 days, the last 30 days, or a specified time period. Both the trend chart and data table support displaying statistical data in multiple dimensions such as requests, successes, billable messages, and success rate.
    Requests: The total number of SMS submissions, it refers to SMS submissions from business side, including successful and failed submissions.
    Successes: The number of successful SMS submissions, it refers to SMS submissions with a status as successfully submitted.
    Billable Messages: For SMS messages that was submitted successfully,
    Global SMS messages including only English characters: if a message contains 160 characters or less, it will be billed as one message; otherwise, it will be billed as multiple messages based on the standard of 153 characters per message. For example, if a message contains 320 characters, it will be billed as 3 messages (153 + 153 + 14 characters).
    Global SMS messages including non-English characters: if a message contains 70 characters or less, it will be billed as one message; otherwise, it will be billed as multiple messages based on the standard of 67 characters per message. For example, if a message contains 150 characters, it will be billed as 3 messages (67 + 67 + 16 characters).
    
    
    

    Message Records

    On the Message Records page, you can specify a mobile number, application, or template to precisely filter and view the message delivery records and reply records of a single mobile number within a specified time period.
    The data table of delivery records supports displaying statistical data in multiple dimensions such as mobile number, message content, characters/fragment messages, SMS type, and delivery status. For successfully sent Global SMS messages, user's answering status will be recorded in the Remarks column. For failed Global SMS messages, there are no initiation time, answering time, and end time information, and the cause of failure will be recorded in the Remarks column.
    
    
    
    The data table of reply records supports displaying statistical data in multiple dimensions such as mobile number, reply content, time replied, and status.

    Failure Analysis

    On the Failure Analysis page, you can specify an application to filter and view the details and proportions of SMS delivery failures for today, yesterday, the last 7 days, the last 30 days, or a specified time period.
    The data table supports displaying statistical data in multiple dimensions such as error code, failure reason, failures, and proportion.
    
    
    

    Country/Region Statistics

    On the Country/Region Statistics page, you can specify applications to filter, view, or export the Short Message Service sent situation of every sending Country/Region today, yesterday, in the last 7 days, last 30 days or during a specific period.
    The pie chart can visually show the proportion of requests in different countries and regions;
    The data table supports statistics from multiple dimensions including requests, successes, success rate of sending, billable messages, unit price, and proportion of requests.
    
    
    
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