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Short Message Service
Last updated: 2024-05-24 17:05:12
Notes
Last updated: 2024-05-24 17:05:12

Verification Mode

Identity verification overview

Tencent Cloud identity verification consists of individual and organization verification. Different verification modes correspond to different SMS features. We recommend you select an identity verification mode based on your actual account ownership.
Type
Object
Account Ownership
Operation Guide
Individual Verification
Individual
Individual
Organization Verification
Enterprises, government, public institutions, schools, and organizations
Organization
If you have completed Individual Verification for your account, you can apply for a change to organizational identity. Users who haven't completed identity verification cannot purchase resourcesin the Chinese Mainland.

Differences in rights

Feature
Individual User
Organizational User
Mainland China SMS
Not Supported
Not Supported
Global SMS
Supported
Supported
Signature type
If the signature is owned by an individual, the following signature types are not supported: company, trademark, and government/public institution/other
If the signature is owned by an enterprise or public institution, all signature types are supported
Body template
A variable can contain up to 12 charactersOne Chinese character, letter, digit, punctuation mark (in either fullwidth or halfwidth form), or space will be calculated as one character
There is no limit on the number of characters in each variable, but a template cannot contain only variables
Custom frequency limit control
Supported
Supported
Signature and body template APIs
Not supported. Signatures and body templates can be managed only in the SMS console
Supported

Review Standards

An SMS message consists of a signature and a body. Before sending an SMS message, you need to create an SMS signature and an SMS body template.
Component
Description
Review Standard
Signature
An SMS signature must conform to its owner's attributes. You need to provide the corresponding qualification certificates when creating a signature, which can be used only after it is approved.
Body content
You must apply for an SMS body template for the SMS content in advance, which can be used only after it is approved.
The template allows you to use variables to customize the SMS content, and the message meaning and scenario must be identifiable through the text content (excluding variables).

Review Process

Review duration

Generally, the review result will be returned in about 2 hours after you create an SMS signature or body template (Review time (Beijing time): Monday to Friday: 9:00 - 21:00; Saturday and Sunday: 9:00 - 18:00 (extended during statutory holidays).). If you urgently need to use the SMS feature, please submit a ticket, and we will expedite the review.

Review status description

Pending review: you have submitted an SMS signature or body template, and it is waiting for review. The review result will be returned in about 2 hours.
Approved: your SMS signature or body template has been approved. If both of them are approved, you can start sending SMS messages. An approved body template does not necessarily mean that messages will be successfully delivered (as ISPs also have sampling-based review mechanisms). If your SMS message fails to be sent, you can consult SMS Helper for assistance.
Rejected: your signature or body template is rejected for some reasons. You can log in to the SMS console and click View Failure Reason and Modify next to the target signature or template to view the specific reason for rejection. You can also submit a ticket for assistance.

Suspension Rules

We will review the SMS signature and body template you create and monitor and check the content of actually sent SMS messages to prevent any violation of applicable national laws and regulations.
If non-compliant SMS content is found, your account will be suspended, and your security deposit will be deducted, or you will be held liable according to the actual situation. After your account is suspended, you cannot continue to use the SMS service and cannot apply for reactivation in the future, and unused SMS service packages in your account cannot be used.
Please strictly comply with the requirements in SMS Signature Specifications and SMS Body Template Specifications, strengthen your business security, and send compliant SMS messages.
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