tencent cloud

PrevNext

Feedback

search by keyword

Recent Pages

Documentation
Tencent Container Security Service
    Documentation
    Download PDF

    Purchasing Log Analysis

    Last updated: 2024-01-23 15:37:05
    Download PDF
      This document describes the billing mode of TCSS log analysis and storage and how to purchase it.

      Prerequisites

      Before trying out TCSS, you need to sign up for a Tencent Cloud account.

      Billing Overview

      TCSS supports prepaid billing for log analysis and storage: It supports monthly subscription by log storage size, which is charged 0.25 USD/GB/month. The minimum order storage capacity is 10 GB, which is increased in increments of 10 GB.
      Note:
      If you enable auto-renewal, the service will be renewed automatically monthly upon expiration if your account has a sufficient balance.
      If you have purchased log analysis but the capacity becomes insufficient, the log analysis service will clear historical logs. Therefore, we recommend you export or dump historical logs promptly.

      Purchase Methods

      You can make a purchase in either of the following methods:
      Method 1: On the TCSS purchase page, select the desired storage capacity and duration and click Purchase now.
      Method 2: Log in to the TCSS console, click Upgrade and Expand on the product guide page, select the desired storage capacity and duration, and click Purchase now.

      Renewal

      You can use TCSS log analysis and storage for additional five days after expiration. If you don't renew it within that period, the service will be suspended.

      Overdue Payments

      Expiration alert

      From seven days before TCSS log analysis and storage expires, the system will send alerts for expiration to your Tencent Cloud account creator, global resource collaborators, and financial collaborators by email and SMS.

      Overdue payment alert

      On the day of and after the expiration of TCSS log analysis and storage, the system will send alerts for isolation to your Tencent Cloud account creator and all collaborators by email and SMS.

      Repossession mechanism

      From seven days before TCSS log analysis and storage expires, the system will send you renewal notifications.
      If your account balance is sufficient and auto-renewal is enabled, the service will be automatically renewed on the expiration date.
      You can still renew the service within five days after suspension on the Activate service page.
      If TCSS log analysis and storage is not renewed within five days after expiration, the system will suspend it in around 24 hours after that period (the service will be suspended, and the data will be deleted).

      Refund Policy

      If you need fewer log analysis and storage resources than purchased due to business changes, contact us for a refund application.
      Contact Us

      Contact our sales team or business advisors to help your business.

      Contact Us
      Technical Support

      Open a ticket if you're looking for further assistance. Our Ticket is 7x24 avaliable.

      Submit a Ticket
      7x24 Phone Support
      Copyright © 2013-2024 Tencent Cloud. All Rights Reserved.
      Privacy PolicyLegalCookie Policy